Treatstock
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As a seller on this platform
As a seller on this platform, I initially had high hopes of finding a convenient place to manufacture products for customers. Unfortunately, my experience has been far from satisfactory. They deduct 30% from withdrawals, assuming everyone is based in the US. Despite repeatedly submitting the required tax form, it seems to have never been processed, resulting in a 30% charge on every withdrawal. While I didn't have many sales, I hoped to use this platform for additional income. I encountered an issue with a client who sent me a request, which I accepted. However, less than an hour later, the customer wanted to cancel the order, and there was no cancel button available after acceptance. I attempted to contact TreatStock through various channels, including their website's DM, contact form, and email, but received no response. This lack of communication and support is a severe flaw in their business operations. I made my last withdrawal request on September 3rd and I'm still waiting for it to be processed, with the 30% deduction once again. I would like to amend my review and resume using this platform to print products for clients, but at this point, it's impossible. TreatStock urgently needs to improve its communication, respond to emails, and enhance its overall website functionality. While it might be a decent platform for customers, it's a frustrating and unviable choice for sellers due to delayed payments and a lack of responsiveness to critical inquiries. UPDATE - Payment has been received today. 29/09/23