Review summary

Travis Perkins has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

SJ
Travis Perkins Plymouth (Sutton Road) Go Above and Beyojnd

Travis Perkins Plymouth (Sutton Road) have been absolutely amazing, going above and beyond to help our youth theatre bring a performance to life at Totnes Castle. Matt and Mack have borne been so helpful and giving of their time and energy, Mack single handedly delivered Heras fencing up to the castle in the heat, thank you!

L
Mistake with an order!

I realised I had made a mistake with an online order for 4 fence panel's when I received a text notification of the date of delivery. They were due for delivery from a supplier in 2 days time. Slightly stressed, about the possible cost implications if I was too late to cancel the order, I had a problem as the website contact number was incorrect. I had a call with Mark (workington Store) who put me in touch with Stuart ( Online team) who sorted it out for me. He cancelled my order with the supplier. Both were friendly, understanding, professional and quick to act. Thanks for great customer service. Lynn

MM
Travis Perkins Rhondda are superb

Travis Perkins Rhondda are superb. I have been buying stuff here regularly for when I visit to help get my daughter’s place sorted. They have simply been great from the start. Advice on setting up an account, making it easy to order with them, helpful when I go into the branch. Friendly and accurate info always supplied. Bought from them over six times , had deliveries four times and all gone perfect. Danny, Ryan and the rest of the team, I thoroughly recommend you.

Best team - Mike, and Canterbury branch

I had an urgent need for bricks and building sand, as I had my bricklayer for a few more days. I called the Canterbury branch, and Mike was invaluable; he visited the site on the same day to ensure I could obtain the correct bricks for next-day delivery, as the bricks I had ordered would have taken another week to arrive. The delivery driver was also very helpful. Best team ever.

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All reviews

1,000 total • Write a review

Showing 981 - 990 of 996 reviews
FA
5 out of 5 stars

Excellent service

Excellent service, fantastic people

Date of experience: September 26, 2022

c
5 out of 5 stars

Great service staff know what they are…

Great service staff know what they are doing and very helpful Rainham branch

Date of experience: September 25, 2022

Sg
5 out of 5 stars

S.G CONSTRUCTION,,,

S.G CONSTRUCTION,,,, I would like to thank all the staff a TP Shepshed for a great service and making me feel welcome at the branch ,, I go to many TP , and this branch is one of the most friendly thanks all ,,,,hope the You enjoyed the biscuits 😋 ,,,,,thanks again Stewart s.g construction

Date of experience: September 24, 2022

Ra
5 out of 5 stars

V good service

Called into TP Chepstow. Very knowledgeable assistant, didn’t have part in stock and checked other branches (it wasn’t on website). Referred me to Machynlleth, I spoke with them and they put parts in the post in a Jiffy bag. Arrived next day. Brilliant.

Date of experience: September 23, 2022

Mw
5 out of 5 stars

Fantastic manager and staff

Fantastic manager and staff , I've always been treated with excellent service and excellent manners, even if I had goods to put into car , the staff would carry them to car for me and put items into boot , I genuinely can not fault these guys and lady , first class team . Thankyou again

Date of experience: September 22, 2022

PD
5 out of 5 stars

Door arrived damaged

Door arrived damaged, offered to keep it for a partial refund however have to wait in all day for collection no time slot. Damaged probably due to delivery company. Update 2nd door arrived slightly damaged too, but fortunate to get a small discount this time. Mold branch were great help too so credit to them

Date of experience: September 22, 2022

JB
5 out of 5 stars

JB construction

Great branch and excellent staff.

Date of experience: September 22, 2022

L

Lis

US

5 out of 5 stars

Delivered on time with everything i…

Delivered on time with everything i ordered. This is how to run a business 5* allround.

Date of experience: September 22, 2022

C
5 out of 5 stars

Andy and Tina at coventry branch are a…

Andy and Tina at coventry branch are a credit to Travis. Five star ⭐️

Date of experience: September 22, 2022

DB
5 out of 5 stars

Great staff at Sevenoaks makes you feel…

Great staff at Sevenoaks makes you feel like part of the family. Prices were good as eell

Date of experience: September 20, 2022

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