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Review summary
Travel Republic is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Hi
We recently booked an speedy airport transfer with you. When we arrived last Wednesday evening. There was no speedy transfer for us. We had to go in a mini bus to didim to then meet another bus to take.us to kusadasi in total this took 3 hours 20 minutes. The first driver was trying to sort this out but the person that he spoke to on the phone said there was no speedy transfer. We paid the extra so we would get a speedy transfer but this ended up taking much longer. We paid £108 so we could.have a speedy transfer to be let down and very disappointed. I look forward to your response. I have also tried to email this direct but no reply email
Many thanks
Murat Asici
Booked a two week stay at a hotel in Crete. Everything was very smooth from start to finish. I would highly recommend Travel Republic to anyone looking to arrange trip.
I rang Travel Republic today to see if my wife and I could possibly change our destination to the Maldives from one island to another. Lucky for me I spoke with
Menaga I told her the reason for ringing and seamlessly without any issues she was able to do exactly what I wanted. Menaga was very polite and very respectful, I asked her to me back in an hour so I could check back with my wife and as promised rang back at 4pm. I gave Menaga the go ahead with the booking, she read back all the details for me to confirm were correct and the new booking was made. Within seconds she had cancelled our original booking and confirmation of our new booking had been emailed to me, excellent top class service . Menaga also arranged for my wife to receive assistance at both airports she said she would also contact OZEN at Madhoo to advise we would be coming and that we were repeat guests, and also advise of our request for particular bungalow numbers and that we would be celebrating our 41st anniversary whilst on the island, she also mentioned I could now book our seats on our BA flights which I had not realised we could do, a big bonus so seats now sorted both ways and free of charge.
Special thanks to this lovely young lady for all your help, my wife is now extremely happy with the change and cannot wait to be back at OZEN once again. Regards Peter and Sonia
2nd time booking with Travel Republic, found them to be the cheapest for the holidays we wanted to book. We decided 11 weeks before flying that we needed to change from 10 nights to 14.
Tarek was super helpful, nothing was too much, he advised me along the way of what he needed to do and the process.
Overall a great experience
Thank you Tarek and TR
I've used Travelrepublic many times before. I like the choice they offer and also their prices and communications. I always feel confident that a booking with them will be fine.
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