Travel Republic
View company profile →
Excellent Service
I rang Travel Republic today to see if my wife and I could possibly change our destination to the Maldives from one island to another. Lucky for me I spoke with Menaga I told her the reason for ringing and seamlessly without any issues she was able to do exactly what I wanted. Menaga was very polite and very respectful, I asked her to me back in an hour so I could check back with my wife and as promised rang back at 4pm. I gave Menaga the go ahead with the booking, she read back all the details for me to confirm were correct and the new booking was made. Within seconds she had cancelled our original booking and confirmation of our new booking had been emailed to me, excellent top class service . Menaga also arranged for my wife to receive assistance at both airports she said she would also contact OZEN at Madhoo to advise we would be coming and that we were repeat guests, and also advise of our request for particular bungalow numbers and that we would be celebrating our 41st anniversary whilst on the island, she also mentioned I could now book our seats on our BA flights which I had not realised we could do, a big bonus so seats now sorted both ways and free of charge. Special thanks to this lovely young lady for all your help, my wife is now extremely happy with the change and cannot wait to be back at OZEN once again. Regards Peter and Sonia