No Hurdle - All went well at the first time
All went well at the first time - No hurdle.
Travel Junction is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
All went well at the first time - No hurdle.
Just booked a multi city flight to Rio/Buenos Aires. Not only it was the cheapest we could find with great timings and luggages included but the staff was very responsive and helpful. Highly recommended!
Awesome job , will use again
Response to reply: you have the email information listed in your reply ... You are ignoring it which is why I'm leaving this review. Email was sent to address this. Travel Junction is ignoring all attempts to fix this. We tried to use them to cancel a flight recently, they charged us $295 cancellation fee, and did not cancel the flight. And have ignored all attempts to rectify the situation. Company is sketchy as best. And Travel junction, before you respond saying it was another company I have a charge on my visa from you.
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www.traveljunction.co.uk1,000 total • Write a review
I have good experience with travel junction they are very comfortable for booking the flight world wide and honestly I have had a good deal especially thanks to (Sam) who had given me a call and give useful information regarding my flight ✈️
Date of experience: March 18, 2025
Dear Travel Junction/Customer Relations Team, Thank you for your response to my Trustpilot review… your enthusiasm for sorting our concerns is acknowledged however, your response to this review ( we don’t know who you are employing American spelling) sadly demonstrates that you are simply applying automated replies to these trust pilot reviews as I have had extension contact with the company. I would appreciate it if you could now address the concerns raised in my original complaint from 25th February 2025 regarding the unauthorised return flights and baggage fee. Please note we have already initiated a Section 75 claim with the credit card provider, and they have 10 working days to respond. In the mean time if you don’t resolve the matter within the next 8 days (totalling 28 days from 25th February) we will also be escalating the matter to ABTA. I look forward to your prompt response and resolution in the existing email chain.
Date of experience: March 17, 2025