No Hurdle - All went well at the first time
All went well at the first time - No hurdle.
Travel Junction is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
All went well at the first time - No hurdle.
Just booked a multi city flight to Rio/Buenos Aires. Not only it was the cheapest we could find with great timings and luggages included but the staff was very responsive and helpful. Highly recommended!
Awesome job , will use again
Response to reply: you have the email information listed in your reply ... You are ignoring it which is why I'm leaving this review. Email was sent to address this. Travel Junction is ignoring all attempts to fix this. We tried to use them to cancel a flight recently, they charged us $295 cancellation fee, and did not cancel the flight. And have ignored all attempts to rectify the situation. Company is sketchy as best. And Travel junction, before you respond saying it was another company I have a charge on my visa from you.
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www.traveljunction.co.uk1,000 total • Write a review
Had used Travel junction a couple of times and I'm very satisfied with their services. Jason Smith was very supportive and polite and he will guide you all throughout the process. Keep up the good work guys.
Date of experience: July 12, 2025
Continuing the nightmare: I had to cancel my flights because Iran launched missiles into Qatar and I was travelling through there with my child and did not want to expose him to risk. Even though I cancelled within 24 hours Travel Junction insisted they would keep £1,200 in cancellation charges. They said they would refund the balance of £1,800 in 7-10 working days but, guess what, there is still no refund. Ringing them is hopeless. They simply tell you to call back the next day, then when you do they say they will ring you back but don’t. There are more and more excuses - someone is off sick, someone is in a meeting, etc etc. Then they tell you to email someone else but no one responds to that email. And on and on it goes. You never actually get to speak to anyone who can tell you anything about where your money is. I need to book new flights and use the funds they were meant to return to me to do that but I can’t do that now. It’s the most frustrating and stressful process and the company couldn’t care less. I’m totally fed up and will now waste yet more time complaining to their regulator. Rubbish experience!
Date of experience: July 11, 2025
Easy to book And no issues with price after booking
Date of experience: July 11, 2025