Review summary

Travel Center is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

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Based on reviews, created with AI

See what reviewers are saying

Reed is great

Reed helped me understand everything involved in going to Morocco. He covered all details of importance. I'm very happy

SK
LAWRENCE CRUZ

Lawrence was first point of contact. He was professional and informative on every part of the itinerary. He checked all details and made sure we were happy to proceed. His attitude and calm nature made it very easy for us to address our concerns. He reassured us and I would highly recommend Lwrence Cruz.

M
a smooth process

I recently called and booked my tickets to dubai , Luther assisted me throughout the process , He managed to book for me within secs , i am quite pleased with their customer care

j
My experience with travel centre has…

My experience with travel centre has been always excellent. My booking agent Will is very helpful and very clear with information provided. I will definity use their services again

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All reviews

1,000 total β€’ Write a review

Showing 51 - 60 of 996 reviews
zk
4 out of 5 stars

Good service

Good service

Date of experience: June 27, 2025

M
5 out of 5 stars

Good service

Good service

Date of experience: June 27, 2025

ma
5 out of 5 stars

Chad Smith was very helpful and…

Chad Smith was very helpful and flexible which made the whole process easy. Thanks

Date of experience: June 26, 2025

SR
5 out of 5 stars

Great service

Raymond was very helpful and patient. Talked me through every part of the process.

Date of experience: June 26, 2025

P
5 out of 5 stars

Happy customer

Was just looking online then inputted my requirements got a quick reply with options but not put under any pressure to proceed when I decided to book I was given all the options available and confirmation soon after with payment options for someone who isn't computer literate the process was made very simple and I would recommend it to my family and friends

Date of experience: June 26, 2025

NS
5 out of 5 stars

It was really great service and…

It was really great service and guidance from Patrick to book a resort in Greece.I would highly recommend Travel Centre.

Date of experience: June 25, 2025

BC
4 out of 5 stars

Would use again

We came across Travel Centre, online and checked out the reviews. The initial call we had at Travel Centre we discussed in detail the possibilities of a trip to Japan & Bali. The agent gave us some ideas and locations to stop at and time frames. We discussed as a family and slightly changed the itinerary, we called the sales agent back a few days later. They arranged flights, hotels and Bullet Train transportation for us - all of which we had no issues with and had a great holiday. We were kept up to date via emails on any flight changes but nothing that affected our trip. The 4 star score was only due to the pressure we felt when booking and paying the deposit, we were given minutes to check the details/ terms which were emailed over while on the phone to the sales agent and then a minute or two to pay via the link, so this did feel quite pressured given the monetary amount being paid. A few months later trying to contact the sales agent again, we were told the they were on holiday and later that they had actually left. It took a couple of days to switch us to another sales leader or someone who could access our trip - obviously a bit anxious all was ok until we were able to speak with someone about our holiday. However maybe some policy in place to transition their workload smoothly over to another agent and drop the customer an update email

Date of experience: June 25, 2025

F
5 out of 5 stars

Good customer service from Lawrence…

Good customer service from Lawrence Cruz πŸ‘

Date of experience: June 25, 2025

LK
5 out of 5 stars

I am with you guys since 2019

I am with you guys since 2019 Will not use the word was as i will always be with you guys for my future bookings My agent is always Norman Just one word for this person EXCELLENT EXCELLENT EXCELLENT Norman can understand exactly what i want Comes out with very good options which very simple n easy for me to take a quick decision n go ahead with my booking Thank you Norman for all your help support guidance n care πŸ™πŸΌπŸ™πŸΌπŸ™πŸΌ

Date of experience: June 24, 2025

S

SA

US

1 out of 5 stars

Disappointing

Disappointing Lack of transparency on pricing and take forever to call back, even when customers are eager to make a purchase.

Date of experience: June 24, 2025

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