Great customer service
Great customer service
4.8
Excellent
1,000 reviews
5-star
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1-star
💬Hasn't replied to negative reviews
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Review summary
Totaljobs is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about poor quality and communication.
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Based on reviews, created with AISee what reviewers are saying
Della Randall
After experiencing technical issues uploading documents and a few phone calls speaking to various people who were not quite so helpful and quick to fob me off with excuses. I then spoke to Della Randall, who was extremely helpful and did all she could to help including a Teams call and the problem was resolved. A huge thank you to Della
Poorly ran website…
This website is poorly ran or the people who own it don’t care. Won’t let me change my CV, won’t let me update a new one. On my laptop and iPhone says there was a problem. Then it constantly logs me in and out.
Excellent customer service
Excellent customer service. AIMEN persisted to get a listing complete in record time after issues with the users on the account. Thank you.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.totaljobs.com
All reviews
1,000 total • Write a review
Showing 961 - 970 of 996 reviews
LP
Training Video
Used one of the Training Videos for Candidate Recommender Tool Easy and informative and not too long! Execllent!
Date of experience: May 8, 2024
SV
your collegue is so professional and…
your collegue is so professional and very kind hearted . Good service for the customers
Date of experience: May 8, 2024
JV
No consent
Totaljobs has copied a job ad from our company website and posted it to their site without consent. This is a specialist role and we did NOT want to advertise on job boards. We received many applications from hopeful but unsuitable candidates that then required managing. I have contacted Totaljobs MANY times and requested the ad be removed immediately. I get the same unhelpful response each time, that my email has been forwarded to a case worker and they will be in contact soon. It has been over two weeks and there has been no contact and the ad has not been removed from their site. We have since filled the position, so applications are a waste of everyone's time. This company seems unethical to me.
Date of experience: May 8, 2024
A
Alan
US
My helpfull phone call with Kirsty Young
Hello, firstly I would like to say that the lady I spoke to, Kirsty Young on the phone was extremely polite and very helpful with the information I needed and she provided. Even when her computer was taking a while to load my info she was vert professional and honestly it felt like I was speaking to a friend on the phone. If I have to ring again I hope that I speak to Kirsty, well I would firstly ask to speak to her when I ring.
Date of experience: May 7, 2024
AP
Great advice, great laugh.
The team got back to me in great time, made sure I had the information I needed to make a decision on which product, and were a good laugh too.
Date of experience: May 7, 2024
AA
Database Search Query
Speedy reply, and very useful info provided. Friendly and answered my query promptly.
Date of experience: May 7, 2024
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