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My helpfull phone call with Kirsty Young
Hello, firstly I would like to say that the lady I spoke to, Kirsty Young on the phone was extremely polite and very helpful with the information I needed and she provided. Even when her computer was taking a while to load my info she was vert professional and honestly it felt like I was speaking to a friend on the phone. If I have to ring again I hope that I speak to Kirsty, well I would firstly ask to speak to her when I ring.