Great customer service
Great customer service
4.8
Excellent
1,000 reviews
5-star
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1-star
💬Hasn't replied to negative reviews
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Review summary
Totaljobs is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about poor quality and communication.
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Based on reviews, created with AISee what reviewers are saying
Della Randall
After experiencing technical issues uploading documents and a few phone calls speaking to various people who were not quite so helpful and quick to fob me off with excuses. I then spoke to Della Randall, who was extremely helpful and did all she could to help including a Teams call and the problem was resolved. A huge thank you to Della
Poorly ran website…
This website is poorly ran or the people who own it don’t care. Won’t let me change my CV, won’t let me update a new one. On my laptop and iPhone says there was a problem. Then it constantly logs me in and out.
Excellent customer service
Excellent customer service. AIMEN persisted to get a listing complete in record time after issues with the users on the account. Thank you.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.totaljobs.com
All reviews
1,000 total • Write a review
Showing 31 - 40 of 996 reviews
DS
Spoke to a really experienced team…
Spoke to a really experienced team member Adam who was a great help.
Date of experience: June 24, 2025
SF
Dummy helpline number, broken system.
The "helpline" will just tell you to check their FAQ, but their FAQ is useless, so therefore I'm giving my feedback here. I am constantly getting a 'well, that wasn't supposed to happen!' message when trying to upload important information. I tried changing devices, I tried changing wifi, I tried on the app, I tried on another browser. This site is useless and offers no support for their incompetence. The result is now my chances of a job (an urgent requirement) is significantly hindered. Thanks.
Date of experience: June 24, 2025
A
Alec
US
Like total jobs they always come up…
Like total jobs they always come up with very good solutions for problems and always contact you back would definitely recommend Other thing mindful to note, I’m very much dyslexic and using their system is extremely intuitive
Date of experience: June 23, 2025
LL
Kirsty was very helpful and uploaded…
Kirsty was very helpful and uploaded the cv for me and polite
Date of experience: June 23, 2025
V
Vilma
US
I had both a phone and Zoom call with…
I had both a phone and Zoom call with Adam, and I was very impressed with his professionalism and expertise. He clearly knew what he was doing and resolved my login issue promptly and efficiently. Great support experience overall.
Date of experience: June 23, 2025
AS
I’m having trouble updating my profile.
I’ve been trying to make some changes to my profile, but unfortunately, I haven’t been able to do so. It would be great to have clearer guidance or support to resolve this issue.
Date of experience: June 23, 2025
ME
Easy to use
Simple, straight forward and easy to go back and edit advert. Good customer service that answered the phone quickly and fixed my issues with no drama.
Date of experience: June 23, 2025
CB
Kirsty was very genuine and really…
Kirsty was very genuine and really understanding
Date of experience: June 23, 2025
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