Tortuga Rum Cakes is a well-established brand known for its premium rum cakes and gourmet products, originating from the Caribbean. The company specializes in creating a variety of rum-infused cakes, including their original Caribbean Rum Cake and seasonal offerings such as eggnog bourbon cakes. Tortuga Rum Cakes also provides complementary gourmet items like sauces and coffee, catering to a diverse customer base that includes tourists, gift shoppers, and rum enthusiasts. The company's products are widely available across the Caribbean, with a strong presence in major air and cruise ports, hotels, and gift shops. Tortuga Rum Cakes is committed to innovation, continually introducing new flavors and product combinations to enhance consumer experience. With an emphasis on quality and freshness, Tortuga aims to maintain its reputation as a leader in the specialty and liquor cakes market.
Tortuga Rum Cakes enjoys a strong reputation among consumers, with many praising the deliciousness and quality of their cakes. Reviewers frequently describe the cakes as "addictive," "moist," and "the best ever," making them a popular choice for gifts, especially during the holidays.
Customers appreciate the economical prices and often commend the excellent service they receive. However, there are notable complaints regarding order fulfillment, with some individuals reporting issues such as receiving incorrect quantities or being dissatisfied with the product's quality, including claims of a lack of rum flavor. Additionally, a few customers express disappointment over the size of the cakes, feeling embarrassed when gifting them.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 578 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Mar 2023.
| Month | Average | Reviews |
|---|---|---|
| Feb 23 | 1.0 | 1 |
| Mar 23 | 4.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“These Delicious Cakes”
“Beware, customer service will not be able to help”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Specialty Foods.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.5 out of 5 (good) | 4.2 out of 5 (good) | — | 578 |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 3.9 out of 5 (good) | 4.2 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.4 out of 5 (good) | 4.7 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 4.9 out of 5 (good) | — | 51 |
Bottom line: Tortuga Rum Cakes is #1 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 4.2).
500 reviews of Tortuga Rum Cakes. Filter by what matters to you.
The difference between the Tortuga Rum Cakes and other brands is the moisture. I have tried the others but always come back to Tortuga because of how moist they are, it makes taste far superior. These cakes are heavy so when sending them postage can be a bit pricey. But if you want a unique gift it is well worth the extra cost.
Best cakes ever!!! Must try!!!
Absolutely delicious !
Love the rum cakes. Biggest problem for me is availability. If I travel to USA I get delivery to hotel no problem. If I order from home , the delivery is more than the rum cake. I sure would like to find a way to get them to Canada.
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I first tasted these cakes when I was in the Caribbean. The taste of rum is very present, they are soft and moist, and you just want to eat more of them. Very good and worth the price. A special treat as a gift or for yourself.
OMG. Have been eating since around 1988 or so and still love it.
Wonderful and great tasting cakes.
The cakes are AMAZING but the shipping costs are simply horrendous - sent cakes as gifts and the recipients had to pay more for postage and import duties than the cakes were worth. It cost me a fortune, I will never buy direct ever again - it didn’t matter which market (I shipped to Canada, UK, France and Australia, everyone had to pay. Don’t buy direct EVER!!!
A lot of things change, I'm so glad your cakes have not, well maybe their better.😊
I LOVE Tortuga Rum Cake! The original rum cake is my favorite. While vacationing on Grand Cayman I purchased the original rum cake in a small Mom & Pop grocery store. It was so moist and flavorful. You could taste the rum in every bite. It was Heaven! It is sold locally in in my town of Pueblo, Colorado at a department store. You can also purchase it online at the Tortuga Rum Cake site. The online site has much better prices and frequently has discounts on multiple cake purchases. Depending on the dollar amount you spend, free shipping is offered. The cakes freeze well. I purchased some for Christmas gifts and they were a huge success with my friends and family. Whenever I have a slice of Tortuga Rum Cake it takes me back to my family’s vacations in the Caribbean and makes my day. Be aware, this cake packs a punch with rum. No, you won’t become inebriated but the creators soak the cakes in a generous amount of rum. It’s just a wonderful tasting cake which I cannot get enough of. Give it a try. In my opinion, I don’t believe you will be disappointed. buy
Great rum cakes.
First had these while on vacation in the Florida Keys. Love the flavors and the fact that they ship!
It was a while ago but I had trouble applying a standard discount code to big order going to numerous different addresses. I hammered through and gave up the discount. I figured they'd be friendly since I must be like a VIP. Couldn't even get a lousy reply. Then weeks later I got an automated response, issue closed. Terrible service.
These are the very best Rum cakes around. You will love them.
Tortuga Rum Cakes is a well-established brand known for its premium rum cakes and gourmet products, originating from the Caribbean. The company specializes in creating a variety of rum-infused cakes, including their original Caribbean Rum Cake and seasonal offerings such as eggnog bourbon cakes. Tortuga Rum Cakes also provides complementary gourmet items like sauces and coffee, catering to a diverse customer base that includes tourists, gift shoppers, and rum enthusiasts. The company's products are widely available across the Caribbean, with a strong presence in major air and cruise ports, hotels, and gift shops. Tortuga Rum Cakes is committed to innovation, continually introducing new flavors and product combinations to enhance consumer experience. With an emphasis on quality and freshness, Tortuga aims to maintain its reputation as a leader in the specialty and liquor cakes market.
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