Great service
Great service
4.6
Excellent
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
Toolstation is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Fast delivery
Fast delivery
I ordered an item on a Sunday and it…
I ordered an item on a Sunday and it was delivered on Monday! Very impressed.
Perfection!
Got what I needed quickly and easily. Very friendly service, which adds to the great experience.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.toolstation.com
All reviews
1,000 total • Write a review
Showing 981 - 990 of 996 reviews
D
Dave
US
Almost instant Garden Power Tool
There are several Toolstation branches that I can get to, but this one is on the way home from Tesco and had what I wanted in stock. Ordered on the app, collection took seconds, out in the garden after eating what we bought in Tesco while the new tool's battery charged.
Date of experience: June 24, 2025
CR
Always my first stop for products
A great choice of quality items at competitive prices. Helpful, pleasant and product knowledge staff at my local Toolstation. Nothing too much trouble if need help and advice on goods.
Date of experience: June 24, 2025
KS
A great service from ordering item…
A great service from ordering item required online & from collection point at store. Total time from order to collection 15 minutes excellent service 👌
Date of experience: June 24, 2025
ML
I find the product I wanted fine…
I find the product I wanted fine however the cashier continued the whole time talking to another customer who incidentally arrived after me then threw the product and receipt at me and made no conversation with me Not the usual service I received at toolstation Please dismiss the female for giving you a bad reputation
Date of experience: June 24, 2025
YG
Customer service is brilliant
Customer service is brilliant, also the knowledge of staff to help you get the right tool. Same every time.
Date of experience: June 24, 2025
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