Great service
Great service
4.6
Excellent
1,000 reviews
5-star
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1-star
💬Hasn't replied to negative reviews
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Review summary
Toolstation is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Fast delivery
Fast delivery
I ordered an item on a Sunday and it…
I ordered an item on a Sunday and it was delivered on Monday! Very impressed.
Perfection!
Got what I needed quickly and easily. Very friendly service, which adds to the great experience.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.toolstation.com
All reviews
1,000 total • Write a review
Showing 1 - 10 of 996 reviews
AH
Rude manager
I bought a tin of filler but when I got home realised the hardener was missing- when I took it back to the store and asked for the hardener that was missing, the manager was vile! He was abrupt and rude and didn’t want to help! In the end, he grabbed another tin and said there you go! I didn't even want a new tin - just the tube of hardener that was missing. Not a pleasant experience- I’ll stick to Screwfix!
Date of experience: July 10, 2025
GB
No waiting excellent service
No waiting excellent service
Date of experience: July 10, 2025
JG
Its easy to use and order from
Its easy to use and order from, you go to shop give staff your order number ...bingo you get your order simple, efficient, reliable
Date of experience: July 10, 2025
CW
1st delivery didn’t happen
1st delivery didn’t happen. Incorrect communication when changed to collect.
Date of experience: July 10, 2025
KM
Competitive prices and variety of hard…
Competitive prices and variety of hard ware.
Date of experience: July 10, 2025
DC
Every transaction is made simple
Every transaction is made simple
Date of experience: July 10, 2025
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