Great brand
I love this brand and I have been using it for years. It is completely cruelty-free and I have never found a better mascara than "Better than sex".
Too Faced Cosmetics is a prominent player in the beauty and well-being industry, specializing in high-quality makeup products. The company offers a diverse range of cosmetics, including foundations, eyeshadows, lipsticks, and skincare items, designed to cater to various skin types and beauty preferences. With a focus on innovation and creativity, Too Faced Cosmetics aims to provide customers with playful and effective beauty solutions that enhance their natural features. The target market for Too Faced Cosmetics includes makeup enthusiasts, beauty professionals, and consumers seeking cruelty-free and vegan-friendly products. By prioritizing inclusivity and self-expression, the company appeals to a wide audience looking for vibrant, trend-setting cosmetics that reflect individual styles. With an engaging online presence at www.toofaced.com, the company facilitates easy access to its product offerings and encourages customer feedback to foster a community centered around beauty and empowerment.
Too Faced Cosmetics receives overwhelmingly negative feedback, with many consumers expressing frustration over order issues and poor customer service. A significant number of reviewers report problems with order cancellations, lack of communication regarding their purchases, and unresponsive support teams.
For instance, several customers mention that their orders were never received or were canceled without notification, leading to feelings of disappointment and distrust. While a few individuals praise the brand for its cruelty-free stance and specific products like the "Better than Sex" mascara, these positive remarks are far outnumbered by complaints about product effectiveness, particularly with items like the Extreme Lip Injection, which many found underwhelming.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.7 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2026.
| Month | Average | Reviews |
|---|---|---|
| Oct 25 | 1.0 | 1 |
| Nov 25 | 1.0 | 1 |
| Dec 25 | 1.0 | 1 |
| Jan 26 | — | 0 |
| Feb 26 | — | 0 |
| Mar 26 | — | 0 |
| Apr 26 | — | 0 |
| May 26 | 1.0 | 2 |
| Jun 26 | — | 0 |
| Jul 26 | 1.0 | 1 |
| Aug 26 | — | 0 |
| Sep 26 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Too Faced responded within 24 hours with email instructions which I followed and their customer service team was able...”
“No lies,no false performance advertisements, no FAKE reviews and a customer service department you can actually conta...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beauty & Well-being.
| Company | Overall | Legit | Service | Quality | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 1.7 out of 5 (poor) | 100 out of 100 | 2.0 out of 5 (poor) | 2.1 out of 5 (poor) | 2.0 out of 5 (poor) | — | 60 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | −2% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | 3.8 out of 5 (good) | +1% | 381 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | — | — | — | 145 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 5.0 out of 5 (good) | — | 145 |
Bottom line: Too Faced Cosmetics is #5 of 5 on overall rating in this group. On service, Difesa Debitori Spa scores higher (5.0 vs 2.0).
60 reviews of Too Faced Cosmetics. Filter by what matters to you.
I love this brand and I have been using it for years. It is completely cruelty-free and I have never found a better mascara than "Better than sex".
Prodotti top e consegna avvenuta dopo pochissimi giorni dall’ordine. Anche la confezione mi è piaciuta molto, pensata affinché i prodotti non rischino di rompersi.
Ordine arrivato in circa 72h, mi ero inizialmente spaventata dalle recensioni negative ma è andato tutto bene. Ordine imballato benissimo e articolo corretto 👍🏻☺️ Grazie e alla prossima !!
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I recently purchased super fine brow detailer from the 'Too Faced' counter at Boots and it's brilliant it defines my eyebrows and stays on all day. First time I have purchased any item from the 'Too Faced' counter and will definitely be purchasing more products
Jak przeczytałam opinie to aż mnie zmroziło, bo zamówienie na stronie toofaced.eu już opłaciłam.. na szczęście obyło się bez niespodzianek, marka stanęła na wysokości zadania jeśli chodzi o realizację zamówienia, nawet firma kurierska UPS na moje polecenie zmieniła termin doręczenia. Kartonik z paleta dobrze zabezpieczony, cienie są przepiękne, ale na wszelki wypadek moje następne zamówienie kosmetyków tej marki zrobię na bardziej popularnych stronach. Sugerując się opiniami widzę, że miałam sporo szczęścia, ale chcę dać nadzieję innym klientom, że jeszcze nie wszystko stracone.
Tenía miedo de pedir en le web de TooFaced debido a los malos comentarios, pero al final pedí ya que tenían unas ofertas buenisimas. Al cabo de 5 días, el pedido estaba en mi casa y todo perfecto y a unos precios muy buenos, volveré a comprar sin duda, me ha salido todo por la mitad de precio que en Sephora.
I am truly surprised by the abundance of negative reviews for Too Faced Cosmetics. In my opinion, they are undeniably one of the best brands in the market, and I have several compelling reasons to support this belief. Firstly, their packaging is the epitome of beauty, cuteness, and coquettish charm. It adds an enchanting touch to their products and makes them stand out in the crowd. Secondly, while they may not be considered budget-friendly, they offer excellent value for money. The quality they provide is on par with luxury brands like Chanel or Dior, if not surpassing them. Lastly, the pigmentation in their blushes and lipsticks is absolutely outstanding. The colors are vivid and long-lasting, delivering an unparalleled depth of pigmentation that leaves a lasting impression. Overall, I find Too Faced Cosmetics to be an exceptional brand, and the negative reviews simply do not align with the remarkable qualities they offer in their products.
Too Faced Cosmetics is a prominent player in the beauty and well-being industry, specializing in high-quality makeup products. The company offers a diverse range of cosmetics, including foundations, eyeshadows, lipsticks, and skincare items, designed to cater to various skin types and beauty preferences. With a focus on innovation and creativity, Too Faced Cosmetics aims to provide customers with playful and effective beauty solutions that enhance their natural features. The target market for Too Faced Cosmetics includes makeup enthusiasts, beauty professionals, and consumers seeking cruelty-free and vegan-friendly products. By prioritizing inclusivity and self-expression, the company appeals to a wide audience looking for vibrant, trend-setting cosmetics that reflect individual styles. With an engaging online presence at www.toofaced.com, the company facilitates easy access to its product offerings and encourages customer feedback to foster a community centered around beauty and empowerment.
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