Tomorrow Health is a technology-driven company that specializes in streamlining home-based care through its suite of AI-powered solutions. The platform connects healthcare providers, payors, and suppliers, offering intelligent automation that enhances the efficiency of ordering, routing, and reviewing home-based care services. Key offerings include AI Ordering, which transforms uploads into draft orders, and AI Fax Intake, which converts faxed documents into digital orders, ensuring a seamless workflow for healthcare professionals. Targeting the home-based care sector, Tomorrow Health aims to improve patient outcomes and enhance provider efficiency. Its innovative solutions, such as the Tomorrow Health Expert Assistant (THEA), automate common inquiries and assist in managing complex issues, ultimately contributing to a more connected and efficient care experience for both patients and providers. Through advanced technology and data-driven insights, Tomorrow Health is redefining the future of home health care.
Tomorrow Health receives high praise for its efficient service and helpful staff, with many reviewers highlighting the ease of use and quick response times. Customers appreciate the polite and informative representatives, making the ordering process for medical equipment straightforward.
However, some users express frustration with delays in prescription fulfillment, particularly when dealing with Geisinger as a DME supplier, which can slow down the process. Additionally, there are complaints about difficulties with the automated ordering system and lack of follow-up on specific requests, such as equipment size adjustments. Despite these issues, the overall sentiment remains positive, with a significant majority of users satisfied with their experiences.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 24 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 1 review in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 24 most recent reviews.
“Easy to use, good service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Medical Equipment.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 24 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 51 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | 100 |
Bottom line: Tomorrow Health is #4 of 5 on overall rating in this group.
24 reviews of Tomorrow Health. Filter by what matters to you.
Over a year ago
Geisinger uses them as a DME (Durable Medical Equipment) supplier who in turn seeks other suppliers to fill prescriptions. They slow the process of getting prescriptions filled and do not keep anyone... See more
Over a year ago
Everyone I have talked, emailed, or texted with has been great.
Over a year ago
Great help,quick responce and shipping.
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Geisinger uses them as a DME (Durable Medical Equipment) supplier who in turn seeks other suppliers to fill prescriptions. They slow the process of getting prescriptions filled and do not keep anyone up to date as they delay getting orders filled.
Everyone I have talked, emailed, or texted with has been great.
Great help,quick responce and shipping.
Easy to use, good service
I just want to say thank you for everyone being so helpful.
My first time using the automated ordering system and having difficulty determining what I am eligible to replace. It’s not like things wear out. They are replaced for sanitary reasons so you should tell me when it’s time to replace them. Also I’m waiting for a call back on a billing issue. It’s been a month.
Everyone I've talked to was extremely helpful and made getting my breast pump easy.
I called 2 weeks ago spoke to someone she took my name and number never received a call back to discuss Masks.
She did a very good job explaining everything to us and made it a lot easier to understand how to use the equipment. We must thank you very much.
It is a very good product and the service of the personal is excelent. Videos and material are well explained. Thank you
All the training was great. However, I’ve asked for a smaller sized mask or a different style, due to mine being way too large and it’s leaking. I still have not gotten any reponce.
I forwarded a script from Neourolgist for a scooter, you passed it to Sus Vally Mobility but it went no further Meantime Dr. Aslam retired, and my PCP is not answering Sus Valley questions so they can proceed. Look at all my med records and you can see it is needed. Plus I have ALL my med records from Dr. Aslam. Do I fall with only cane or walker? YES
This company is so cool! My dad and I were helping my 95-year-old grandfather order a new wheelchair last week. He lives in New York and the store he usually goes to has been closed because of COVID-19. We tried ordering from them over the phone, but the person who answered said his model was back ordered and couldn't recommend a good substitute. We were so frustrated, but I eventually found Tomorrow Health online, so we gave it a try and LOVED it! The insurance calculator makes it so easy, they had his model in stock, and they were super responsive over the phone. The best part is that the wheelchair arrived two days later and my grandfather said he received the nicest check-in call from Tomorrow Health :)
I am so glad I found Tomorrow Health! Although My first order was a modest one, their efficiency and customer care was top notch. My order arrived promptly and well protected. Throughout my experience with Tomorrow Health, I felt I was in the excellent hands of a caring and highly professional organization. I will definitely use them again!
Tomorrow Health is an amazing company during these unexpected times. I wasn’t feeling comfortable going to my usual local stores during the COVID crisis but Tomorrow Health has helped put my mind at ease. They made it so easy to get the medical device I needed and even helped me get the right insurance coverage I needed. They’ve made life easier!!
Great customer experience and device came in just a few days. So easy!
Tomorrow Health is a technology-driven company that specializes in streamlining home-based care through its suite of AI-powered solutions. The platform connects healthcare providers, payors, and suppliers, offering intelligent automation that enhances the efficiency of ordering, routing, and reviewing home-based care services. Key offerings include AI Ordering, which transforms uploads into draft orders, and AI Fax Intake, which converts faxed documents into digital orders, ensuring a seamless workflow for healthcare professionals. Targeting the home-based care sector, Tomorrow Health aims to improve patient outcomes and enhance provider efficiency. Its innovative solutions, such as the Tomorrow Health Expert Assistant (THEA), automate common inquiries and assist in managing complex issues, ultimately contributing to a more connected and efficient care experience for both patients and providers. Through advanced technology and data-driven insights, Tomorrow Health is redefining the future of home health care.
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