Charged £5 on a £70 return.
Charged £5 on a £70 return.

ThruDark is a high-performance outerwear brand based in the UK, specializing in premium clothing designed for outdoor activities and adventurers. The company draws inspiration from its heritage in the UK special forces, focusing on creating durable and functional apparel that meets the demands of extreme conditions. ThruDark offers a range of outerwear products, including waterproof jackets, utility shorts, and ripstop trousers, catering to both men and women. The target market for ThruDark includes outdoor enthusiasts, military personnel, and individuals seeking robust and stylish outerwear for various environments. With a commitment to quality and performance, ThruDark aims to provide customers with reliable clothing options that enhance their outdoor experiences. The official store also features a loyalty program, GoDark, which rewards customers with exclusive discounts and benefits, encouraging repeat purchases and customer engagement.
Reviewers consistently report positive experiences with ThruDark. Customers often highlight great, quality, service, products.
A minority mention drawbacks around thrudark, brand, like, customer. Overall sentiment is strongly positive with an average rating of 4.8 stars across 100 reviews.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 100 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 4.8 | 55 |
| Jul 25 | 4.7 | 45 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“At first, I was a bit surprised by the relatively high prices, but after purchasing a few items, I understood that th...”
“What’s even more disappointing is the customer service experience when returning items—frustrating and far from the h...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Clothing Stores.
| Company | Overall | Legit | Quality | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.9 out of 5 (good) | 4.8 out of 5 (good) | — | 100 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | 1.9 out of 5 (poor) | 1.9 out of 5 (poor) | +15% | 295 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | −3% | 125 | |
| 3.0 out of 5 (fair) | 100 out of 100 | — | 2.7 out of 5 (poor) | — | −20% | 100 |
Bottom line: ThruDark is #3 of 5 on overall rating in this group.
100 reviews of ThruDark. Filter by what matters to you.
Prompt delivery.. great bit of kit.
So I purchased a cap and Veles jacket, which looks great, fits well, and keeps me warm when out walking without having too many layers on.
I discovered Thrudark when they first started out and have been hooked on their products ever since. I like the variety and the great quality of their products and having a retail outlet is even better for when I visit the UK.
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Great quality
Fantastic customer service, great hard wearing product , always buy from here
Comunication during delivery process, quality items.
Great website, easy to use and make payments. The clothing is quality what more could you ask for. Well done all involved 💪
I am a frequent purchaser from ThruDark. The quality of the products is 2nd to none. The website is easy to use and delivery is prompt and items are well packaged. If you do require assistance, the customer service team is very helpful. A superb Brand.
As any other time, service is 10/10 🙌🏻
Expensive, but good quality, well worth it. Made well and strong. Top notch stuff. Quick delivery and week packed,
I ordered an Aigis jacket. It arrived quickly and was well pack with a stuff sac included which was a nice surprise. Unfortunately I guessed the size wrong. The return process was easy and customer services easy to contact. Replacement jacket arrived quickly again. The jacket seems to be well designed and made. Not yet tested it in bad weather but so far it’s been a great customer experience.
Outdoor brand you need to keep a tab open on your browser for
Great design and very easy to store it
ThruDark is a high-performance outerwear brand based in the UK, specializing in premium clothing designed for outdoor activities and adventurers. The company draws inspiration from its heritage in the UK special forces, focusing on creating durable and functional apparel that meets the demands of extreme conditions. ThruDark offers a range of outerwear products, including waterproof jackets, utility shorts, and ripstop trousers, catering to both men and women. The target market for ThruDark includes outdoor enthusiasts, military personnel, and individuals seeking robust and stylish outerwear for various environments. With a commitment to quality and performance, ThruDark aims to provide customers with reliable clothing options that enhance their outdoor experiences. The official store also features a loyalty program, GoDark, which rewards customers with exclusive discounts and benefits, encouraging repeat purchases and customer engagement.
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