Lois was so informative and friendly
Lois was so informative and friendly, really gave us a good insight to the property and the market. Thank you.
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4.1
Great
1,000 reviews
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Review summary
Thornley Groves Estate Agents receives consistently positive reviews. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
Kelly McDermott is the perfect host…
Kelly McDermott is the perfect host agent showing us round. All the communications beforehand very good too. Thank you Thornley Groves for providing an most efficient service so far.
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Lois McGuinness
Lois McGuinness was incredibly informative and helpful as we explored the house. She explained the entire process clearly and helped deepened my understanding of getting a mortgage as a first time buyer. I felt comfortable to ask any questions and was content with her informative answers! Looking forward to continue working with her :)
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Very professional and responsive when…
Very professional and responsive when arranging and managing our rental property. Really quick to sort out repairs too when we first moved in.
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Company details
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Website
www.thornleygroves.co.uk
All reviews
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Showing 101 - 110 of 996 reviews
DS
Clare Carpenter from the Monton office…
Clare Carpenter from the Monton office helped me through the entire selling process of my apartment. She kept me informed of progress and answered a number of queries from me quickly and effectively. Very pleased with the service provided.
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I would like to say how very helpful…
I would like to say how very helpful and professional Emma has been in renewing my tenancy. Emma has totally restored my confidence and is a credit to Thornley Groves. Thank you
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ka
I cannot speak highly enough of the…
I cannot speak highly enough of the incredible service provided by Thornley Groves, in particular for Tom and Lois during the sale of my property. From the very beginning, they demonstrated a level of professionalism, efficiency, and communication that truly set them apart. Right from our first meeting, Tom took the time to understand my needs and provided clear, honest advice on how to best position my property for a successful sale. Their expertise and market knowledge were evident, and they guided me through every step of the process with confidence and care. What really stood out about the company was their efficiency. They were proactive in arranging viewings, marketing the property effectively, and ensuring everything moved smoothly. They handled all the details with precision, which took so much stress off my shoulders. Communication was absolutely outstanding. Tom kept me fully updated at every stage, whether it was feedback from viewings, negotiations with potential buyers, or progress with the legal process. He was always quick to respond to my questions and made sure I never felt out of the loop. His transparency and dedication to keeping me informed were truly appreciated. Thanks to their hard work and dedication, my property sold quickly and for a great price. I couldn’t have asked for a better experience, and I would highly recommend Thornley Groves to anyone looking to sell their property. They are a fantastic team, and I’m so grateful for their support throughout this journey. If you’re looking for an estate agent who genuinely cares and delivers results, look no further!
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K
Great communication and property managers!
Has lots of positive experiences but I especially want to thank Aun! Aun has been an incredible property manager. He's always quick to reply and super helpful. Any issues are always resolved in a timely manner and I can't praise him enough!
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ST
Jamie and Claire were professional
Jamie and Claire were professional, friendly and always quick to respond.
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Dc
Excellent
Excellent, warm and welcoming service from Kelly McDermott showing me around a property. Very knowledgeable also!!
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