Lois was so informative and friendly
Lois was so informative and friendly, really gave us a good insight to the property and the market. Thank you.
4.1
Great
1,000 reviews
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Review summary
Thornley Groves Estate Agents receives consistently positive reviews. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
Kelly McDermott is the perfect host…
Kelly McDermott is the perfect host agent showing us round. All the communications beforehand very good too. Thank you Thornley Groves for providing an most efficient service so far.
Lois McGuinness
Lois McGuinness was incredibly informative and helpful as we explored the house. She explained the entire process clearly and helped deepened my understanding of getting a mortgage as a first time buyer. I felt comfortable to ask any questions and was content with her informative answers! Looking forward to continue working with her :)
Very professional and responsive when…
Very professional and responsive when arranging and managing our rental property. Really quick to sort out repairs too when we first moved in.
Company details
Information provided by various external sources
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Contact info
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Website
www.thornleygroves.co.uk
All reviews
1,000 total • Write a review
Showing 1 - 10 of 996 reviews
NH
Kelly McDermott showed us around a…
Kelly McDermott showed us around a property and she was very friendly and ansswered all of our questions. Thank you :)
Date of experience: July 10, 2025
GH
Jessica nunn went above and beyond for…
Jessica nunn went above and beyond for my daughter Lola while moving from halls to rental house. She made the experience so easy, she was quick and responsive throughout. Friendly, professional and approachable. Jessica is a star and I hope your company recognizes what an asset she is.
Date of experience: July 10, 2025
SH
Thornley Groves manage my property in Preston
Thornley Groves manage my property in Preston. The communication has been excellent, and their attention to detail in the inspection report from Daisie was extensive. I like the professional but friendly attitude. I am happy to keep working with them in the future.
Date of experience: July 10, 2025
Z
Zoe
US
My experience of renting a property…
My experience of renting a property with Thornley Groves has been a seamless experience. Having recently relocated to Manchester and my first time in a rented property for some 30 years, Maisie has been particularly reassuring, patiently and promptly answering any questions and delivering outstanding customer service. Thank you Maisie and the rest of the team at Thornley Groves!
Date of experience: July 9, 2025
N
Nathalie
US
Outstanding Property Manager – Truly Exceptional Service!
I’ve had the absolute pleasure of working with Maisie Widdas for the past 6 months, and I can confidently say she is one of the best in the business. From day one, she has gone above and beyond to ensure my property is not just managed, but genuinely cared for. Communication has been prompt, professional, and always clear. Any issues, big or small, have been handled swiftly and efficiently, often before I even knew there was a problem. She has shown great attention to detail, from tenant screening to maintenance coordination, legal documentation and everything in between. Most importantly, I have complete peace of mind knowing my investment is in good hands. It’s rare to find someone so reliable, responsive, and genuinely invested in the well-being of both the property and the tenants. I wholeheartedly recommend Maisie to any property owner looking for exceptional management. A true professional and a pleasure to work with!
Date of experience: July 8, 2025
AM
Ali is always super helpful and…
Ali is always super helpful and effective!
Date of experience: July 5, 2025
DM
Dr McK
US
Thornley Groves - highly recommended
I used Thornley Groves in Sale to help with finding a property when relocating from Cardiff to Manchester. Many other agents wouldn’t offer online / virtual / video viewings but thankfully Alice at TG did. She was also fantastic at communicating every step of the way, answered every query efficiently and was honest and informative throughout. I intend to go back to Alice in future if renting again or when ready to buy. I would highly recommend Thornley Groves in Sale to anyone and everyone.
Date of experience: July 3, 2025
c
customer
US
Thornley Groves estate agents
I would highly recommend Thornley Groves estate agents. I’ve just had a viewing with Lois and she was very friendly, knowledgeable and professional. Rebekah has also been very helpful and professional too. All my enquiries have been quickly answered and all of the communication has been excellent. I would happily recommend them. Thank you so much.
Date of experience: July 3, 2025
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