Importants Frais de douane a rajouter
Importants Frais de douane a rajouter , "prix tout compris" mensonger Quant aux montre , le suivi le trompe pas: expédition depuis la Chine directement! Une belle arnaque a fuir
1.8
Poor
48 reviews
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💬Hasn't replied to negative reviews
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Review summary
Earnshaw Watches has room for improvement based on customer feedback. Customers particularly appreciate quality and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Love my Earnshaw watches
I have many Earnshaw watches and I’ve never had a problem with one. The company did send me the wrong watch once and they paid for the return shipping and sent me a replacement. I absolutely love their watches.
Disappointing Shopping Experience with Thomas Earnshaw
My experience with Thomas Earnshaw has been frustrating. Despite purchasing from a Eurozone country and seeing the price listed in euros, I was never informed that I would have to pay additional duties and taxes to receive my order. After completing the purchase, FedEx notified me that I had to pay an additional charge of approximately 30% of the order price in import fees. This was not clearly disclosed during the checkout process, which I find to be an unacceptable lack of transparency. If you are ordering from the Eurozone, be aware that you may face unexpected costs just to receive your package. A disappointing experience that makes me reconsider ever buying from this store again.
This is good app
This is good app
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.thomas-earnshaw.com
All reviews
48 total • Write a review
Showing 41 - 44 of 44 reviews
AM
Oh I bought a watch Beaufort.
Oh I bought a watch Beaufort. Back on the rotor doesn’t stay the number of the jewels like on the other watches. It came without the card off authenticity. The dial is moving. I am extremely disappointed.
Date of experience: May 22, 2021
M
Mike
US
Absolutely fantastic watches
Absolutely fantastic watches. I have owned the Longcase Grande skeleton in emerald green for a month, and it is the nicest watch that I have ever owned! Professionalism, quality and elegance is really the essence of this company. I have received so many compliments on my watch, and this has led to many of my friends purchasing their own Thomas Earnshaw watch. They have so many different designs that there will always be one perfect for you. Lovely watches at an amazing value!
Date of experience: January 13, 2021
LW
Leo Wong
US
Professional Service and Quality.
I have great love for watches and Earnshaw watches is one of the few watches I will wear when I'm out performing and singing in public. Professional service and good quality. They provided me with a tracking number when I ordered from them last year and the watch arrived on time. I love the fact that the watch bares my hometown's name, Vancouver.
Date of experience: December 6, 2020
Me
Do not purchase from this company
Purchased one this companies watches was lovely watch worked well then one day an internal gold baton fell off into watch all was fine company told me to send to their repairers at my own cost which was ok even as it was under warranty I thought they should pay postage it was supposed to be a good quality watch but when it was returned that same day the watch stopped working it stopped ,was slow and did not keep time I sent email to repairers they said not their responsibility,have tried contacting Thomas earnshaw have had responds as of yet so I do not recommend this companies watches I even included photo of watch and repair invoice
Date of experience: December 3, 2020
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