Very nice team they ve helped me
Very nice team they ve helped me I lost my job and they understood and help me toward my next payment Very grateful to them
The Money Platform is a peer-to-peer lending service that connects investors seeking alternative investment opportunities with creditworthy borrowers in the UK in need of short to medium-term personal loans. The platform facilitates direct lending, allowing individuals and businesses to invest in loans while potentially earning competitive rates of return. Targeting both investors looking for diversified investment options and borrowers who may not qualify for traditional bank loans, The Money Platform emphasizes transparency regarding the risks associated with peer-to-peer lending. While offering the possibility of tax-free returns through an Innovative Finance ISA (IFISA), the company notes that investments carry inherent risks, including the potential for loss of capital and delayed repayment timelines. This focus on risk management helps users make informed decisions about their investment strategies.
The Money Platform receives high praise for its excellent customer service and quick response times, with many reviewers highlighting the helpful and supportive staff. Customers express gratitude for the assistance they received during challenging financial situations, often noting the company's reliability and efficiency in processing loans.
However, there are significant concerns regarding the functionality of the website, with several users reporting issues logging in and entering bank details. Additionally, some customers voice frustration over high interest rates and a lack of communication options, citing difficulties in reaching the company by phone. While many appreciate the service provided, the negative experiences related to website performance and fees cannot be overlooked.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 60 | 100% | -0.6 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2026.
| Month | Average | Reviews |
|---|---|---|
| Aug 25 | 5.0 | 7 |
| Sep 25 | 5.0 | 6 |
| Oct 25 | 4.3 | 4 |
| Nov 25 | — | 0 |
| Dec 25 | 3.0 | 2 |
| Jan 26 | — | 0 |
| Feb 26 | 5.0 | 1 |
| Mar 26 | 4.5 | 2 |
| Apr 26 | 3.0 | 1 |
| May 26 | 1.0 | 1 |
| Jun 26 | 5.0 | 1 |
| Jul 26 | 3.9 | 7 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Great customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Software & SaaS.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | −17% | 60 | |
| 4.6 out of 5 (good) | 50 out of 100 | — | — | 581 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 367 | |
| 2.2 out of 5 (poor) | 100 out of 100 | 1.1 out of 5 (poor) | +8% | 224 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | −67% | 199 |
Bottom line: The Money Platform is #3 of 5 on overall rating in this group.
60 reviews of The Money Platform. Filter by what matters to you.
Very nice team they ve helped me I lost my job and they understood and help me toward my next payment Very grateful to them
Great communication. Great customer service. I appreciate. Always they help me.Amazing job. All done.
Excellent service. Very quick response times and very helpful.
The money platform was there when I needed them most thanks
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They found me a loan quickly and I was accepted. My credit rating is bad and I was still accepted.
Very helpful and efficient. Jacqueline Morgan
Very impressive P2P lender. I am an investor. It is a high risk investment, but if done cautiously and in a well structured way [gradually increasing your total loans] it is a practical masterclass in the magic power of both the investing tools of "diversification" and "compounding". With rapid reinvestment of returns, the potential profitability of this platform is excellent.
Received a monthly news letter and am looking forward to the upcoming changes, any issues I have they respond to quickly ( and I do message them a lot lol). great team always polite and patient.
had a loan with this company, The money i was paying back a month was a bit to high for me,i rung them up they cut My payment in half but obviously extended it for a bit longer with no added interest and no report to my credit file,i wasn't expecting that, couldn't be happier with them 👍
Hats off to this company, they are very helpful and most of all very understanding. I can't thank them enough, they trusted and lend the money. Will definitely apply for the loan from them when ever I needed. Brilliant service, helpful, reliable and top understanding.
Excellent service. Reliable and understanding.
Absolutely without a doubt the best company by far so helpful and understanding . Always there to help . Would definitely recommend using them
Just started using this company,so far,no problems at all,changed payment date suitable to myself without any incident at all.Personally I am very happy with service provided
1st time I've got a loan with this company very helpful when explained could not make a monthly payment would highly recommend them would use again
The process was simple and easy to navigate with a swift decision. After sales service understanding and friendly. Would recommend to others :)
The Money Platform is a peer-to-peer lending service that connects investors seeking alternative investment opportunities with creditworthy borrowers in the UK in need of short to medium-term personal loans. The platform facilitates direct lending, allowing individuals and businesses to invest in loans while potentially earning competitive rates of return. Targeting both investors looking for diversified investment options and borrowers who may not qualify for traditional bank loans, The Money Platform emphasizes transparency regarding the risks associated with peer-to-peer lending. While offering the possibility of tax-free returns through an Innovative Finance ISA (IFISA), the company notes that investments carry inherent risks, including the potential for loss of capital and delayed repayment timelines. This focus on risk management helps users make informed decisions about their investment strategies.
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