The Car Buying Group receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Refused to by my car because it was previously registered a diplomatic vehicle. Gave no reason or explanation. Useless company, vasting my time. They mention resale restrictions and company policy making it inpossible to buy formerly registered diplomatic vehicles. This BS, there are no restrictions on selling that kind of vehicles. If it is their policy, they should inform about it in advance, not waste the customers time.
This was an experlent way to sell my car quickly and easily. Connor Mountain was particularly helpful in this process after I had filled in the online questionnaire. Everything went smoothly and the payment was promptly maid before the vehicle was driven away. Many thanks to the whole team
Excellent service from Craig and the team the collection driver was well mannered and courteous all in all a first class experience and can recommend to anyone selling their car
It was really easy to do, smooth transaction. very nice people. Answered any questions and paid instantly. Would highly recommend these. My car didn’t get picked up so I took it in and they arranged transport for me home, really thoughtful.
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www.thecarbuyinggroup.co.uk1,000 total • Write a review
Easy from start to finish from assessment to collection. No problems at all.
Date of experience: April 6, 2024
Great service & help over the phone with Sean - But when the pick up date came, the process was very elongated via the inspection and full assessment & with the settling of the finances. The process should have been a lot quicker and easier in my opinion as I had been told that my valuation was “guaranteed” over the phone.
Date of experience: April 6, 2024
Quick and easy sale- the company offered us the best price for our car and collected it from home within 2 days! Instant payment. Great customer service from Megan Sykes.
Date of experience: April 6, 2024
US
The Car Buying Group offered me a great/ competitive price for my vehicle. They were helpful and efficient in going through the process of buying my car - they bought and collected my car within a couple of days. My transaction was processed by Paul Johnson (one of their Vehicle Specialists) who was very professional and diligent in dealing with/ processing my claim. A very good service all round.
Date of experience: April 5, 2024
Quick honest price, sale and collection. Motorway was a waste of time
Date of experience: April 5, 2024
Just sold my car through the car buying group. The process was straightforward and the communication was great. I was kept informed of what would happen all through the process and they were more than happy to answer my questions. On the day, everything went as planned, and the driver doing the collection phoned me when he was half an hour away. Once the car had been inspected, payment was transferred quickly, with calls to confirm I had received it. The driver also waited until I had confirmed. Thank you for a smooth service.
Date of experience: April 5, 2024
Hassle free from start to finish. Very good to deal with, kept you in the loop throughout the whole process. Paid the guaranteed price they quoted no issues. Megan Sykes was wonderful to deal with, highly recommend her.
Date of experience: April 5, 2024
Quite possible the worst experience my elderly parents have been through. Despite being honest with all of the information on the car the final offer was less than half the price of the online quote and actually less than scrap value. We gave the car to a friend rather than dealing with these charlatans!
Date of experience: April 5, 2024
