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Review summary
The Car Buying Group receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Refused to by a previously registered diplomatic vehicle
Refused to by my car because it was previously registered a diplomatic vehicle. Gave no reason or explanation. Useless company, vasting my time.
They mention resale restrictions and company policy making it inpossible to buy formerly registered diplomatic vehicles. This BS, there are no restrictions on selling that kind of vehicles. If it is their policy, they should inform about it in advance, not waste the customers time.
This was an experlent way to sell my car quickly and easily. Connor Mountain was particularly helpful in this process after I had filled in the online questionnaire.
Everything went smoothly and the payment was promptly maid before the vehicle was driven away.
Many thanks to the whole team
Excellent service from Craig and the team the collection driver was well mannered and courteous all in all a first class experience and can recommend to anyone selling their car
It was really easy to do, smooth transaction. very nice people. Answered any questions and paid instantly. Would highly recommend these. My car didn’t get picked up so I took it in and they arranged transport for me home, really thoughtful.
After searching around the Net. I decided on T.C.B.Group and was very pleased with the outcome.. as most sellers know perhaps a higher sale price might have been achieved by going for a private sale ad. but this system was very quick - easy to follow and I definitely felt safer moneywise with the procedure. The pick up team were very professional and only left with the car after I'd checked to see that the agreed sum had been paid into my bank.. important and reassuring with quite a large amount of money.
I remain very happy and satisfied with the professional and helpful customer service that The Car Buying Group has provided. The gentleman who came to view the car was very helpful and friendly, he provided a great service. Thank you
Quick and easy process
The young chap who picked up the car for me was so lovely and sweet, I didn’t catch his name but he made the whole handing over process easy
Thank you Megan Sykes for your time. It was a nightmare going back and forth with the finance company. But you made things a lot easier to solve the situation and communicated at a high standard. Keep on the great work, your a star.
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