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Review summary
The Car Buying Group receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Refused to by a previously registered diplomatic vehicle
Refused to by my car because it was previously registered a diplomatic vehicle. Gave no reason or explanation. Useless company, vasting my time.
They mention resale restrictions and company policy making it inpossible to buy formerly registered diplomatic vehicles. This BS, there are no restrictions on selling that kind of vehicles. If it is their policy, they should inform about it in advance, not waste the customers time.
This was an experlent way to sell my car quickly and easily. Connor Mountain was particularly helpful in this process after I had filled in the online questionnaire.
Everything went smoothly and the payment was promptly maid before the vehicle was driven away.
Many thanks to the whole team
Excellent service from Craig and the team the collection driver was well mannered and courteous all in all a first class experience and can recommend to anyone selling their car
It was really easy to do, smooth transaction. very nice people. Answered any questions and paid instantly. Would highly recommend these. My car didn’t get picked up so I took it in and they arranged transport for me home, really thoughtful.
Quick and efficient service on selling my dad's car. No problems, and promised price was paid on collection. Dealt with Paul Johnson, who kept me informed all through the process, and sent follow up email to check all went smoothly. Would recommend.
I made an enquiry then ended up selling my car elsewhere. I've since had 6 calls from all different people from the company trying to get me to sell to them, each I told I had sold the car already and yet I kept getting more calls.
CBG bought my car without a hitch but watch the valuation
CBG bought my car without a hitch and the people i dealt with both on the phone and the guys who collected were very pleasant. As promised the money transfer came through straight away. My only reservation is that, after clearly stating, in our first conversation, the valuation would definitely be between £8k and £9k the final offer, despite NO UNDECLARED FAULTS being found by the collection team, they paid £7000.
From the first phone call, to the driver (Chris) taking the car away, everything was smooth, with no hassle. The whole process was easy & the price agreed up front & paid into my account before the driver left. Many thanks a 5* service
Although I ended up selling my car privately last minute in the end, initially I was booked in to have my car collected.
I had great service from the start by Rich. He explained to me in detail the whole process and made sure to answer in detail any question I had and would respond quickly with no fuss if I had anything to ask him after over WhatsApp. So overall I had a great experience with the car buying group… and if needed to use them in the future, I would
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