Review summary

The Car Buying Group receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

Refused to by a previously registered diplomatic vehicle

Refused to by my car because it was previously registered a diplomatic vehicle. Gave no reason or explanation. Useless company, vasting my time. They mention resale restrictions and company policy making it inpossible to buy formerly registered diplomatic vehicles. This BS, there are no restrictions on selling that kind of vehicles. If it is their policy, they should inform about it in advance, not waste the customers time.

Useful
Share
C
A simple and convenient way to sell your vehicle.

This was an experlent way to sell my car quickly and easily. Connor Mountain was particularly helpful in this process after I had filled in the online questionnaire. Everything went smoothly and the payment was promptly maid before the vehicle was driven away. Many thanks to the whole team

Useful
Share
d
Excellent service from Craig and the…

Excellent service from Craig and the team the collection driver was well mannered and courteous all in all a first class experience and can recommend to anyone selling their car

Useful
Share
AS
It was really easy to do

It was really easy to do, smooth transaction. very nice people. Answered any questions and paid instantly. Would highly recommend these. My car didn’t get picked up so I took it in and they arranged transport for me home, really thoughtful.

Useful
Share

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

1,000 total • Write a review

Showing 711 - 720 of 996 reviews
MR

The professional services you offer and…

The professional services you offer and no time wasting and all online great company.

Useful
Share
T

Quick and efficient service

Quick and efficient service on selling my dad's car. No problems, and promised price was paid on collection. Dealt with Paul Johnson, who kept me informed all through the process, and sent follow up email to check all went smoothly. Would recommend.

Useful
Share
LD

Spam

I made an enquiry then ended up selling my car elsewhere. I've since had 6 calls from all different people from the company trying to get me to sell to them, each I told I had sold the car already and yet I kept getting more calls.

Useful
Share
MW

Very easy process

Very easy process, paid instantly after car was collected. Great service all round

Useful
Share
S

I found Paul ,buyer

I found Paul ,buyer , a joy to deal with, extremely polite .

Useful
Share
RW

CBG bought my car without a hitch but watch the valuation

CBG bought my car without a hitch and the people i dealt with both on the phone and the guys who collected were very pleasant. As promised the money transfer came through straight away. My only reservation is that, after clearly stating, in our first conversation, the valuation would definitely be between £8k and £9k the final offer, despite NO UNDECLARED FAULTS being found by the collection team, they paid £7000.

Useful
Share
J

From the first phone call

From the first phone call, to the driver (Chris) taking the car away, everything was smooth, with no hassle. The whole process was easy & the price agreed up front & paid into my account before the driver left. Many thanks a 5* service

Useful
Share
GW

Excellent service

Very fast, thorough & efficient service from Rich, with timely updates. Exceptional customer service.

Useful
Share
SD

Would highly recommend

Although I ended up selling my car privately last minute in the end, initially I was booked in to have my car collected. I had great service from the start by Rich. He explained to me in detail the whole process and made sure to answer in detail any question I had and would respond quickly with no fuss if I had anything to ask him after over WhatsApp. So overall I had a great experience with the car buying group… and if needed to use them in the future, I would

Useful
Share
JB

Richard was super lovely when he came…

Richard was super lovely when he came to collect my car. Quick and easy process.

Useful
Share
Previous1•••717273•••100Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.