Review summary

The Car Buying Group receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

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Refused to by a previously registered diplomatic vehicle

Refused to by my car because it was previously registered a diplomatic vehicle. Gave no reason or explanation. Useless company, vasting my time. They mention resale restrictions and company policy making it inpossible to buy formerly registered diplomatic vehicles. This BS, there are no restrictions on selling that kind of vehicles. If it is their policy, they should inform about it in advance, not waste the customers time.

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C
A simple and convenient way to sell your vehicle.

This was an experlent way to sell my car quickly and easily. Connor Mountain was particularly helpful in this process after I had filled in the online questionnaire. Everything went smoothly and the payment was promptly maid before the vehicle was driven away. Many thanks to the whole team

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d
Excellent service from Craig and the…

Excellent service from Craig and the team the collection driver was well mannered and courteous all in all a first class experience and can recommend to anyone selling their car

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AS
It was really easy to do

It was really easy to do, smooth transaction. very nice people. Answered any questions and paid instantly. Would highly recommend these. My car didn’t get picked up so I took it in and they arranged transport for me home, really thoughtful.

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Showing 231 - 240 of 996 reviews
LE

Just straightforward, polite, got a great price

Just straightforward and easy. The rep didn’t waffle and waste time like other buying companies. I was honest with him and he was with me, decent price adjusted a little for 2 things I pointed out. Friendly and patient with me. Very polite

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K

Ridiculously low prices and harassment

Ridiculously low prices. Just did a general check, then hounded and harassed by email and calls for days. Go away.

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JA

A totally smooth process throughout

A totally smooth process throughout. Superb and very quick communication with actual humans, efficient and professional at all times.

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as

Smooth Transaction

Good communication from start to finish. Transaction was actually smooth and no haggling on price agreed at day of collection. A++ Thank you!

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JB

Aiden was a great guy to talk too made…

Aiden was a great guy to talk too made selling my car a very easy process came to a fair price no silly price knock downs like many other online companies would highly recommend the car buying group

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A

Highly recommend Jamie Taylor

I dealt with Jamie Taylor at TCBG and I am always wary about using companies I don’t know but I couldn’t have asked for a better service and everything went smoothly and worked out exactly as Jamie had explained, Jamie kept Me in the loop about everything. Would absolutley go back to Jamie again for selling any further cars

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R

Excellent customer service.

Good customer service. Simple process, all done at own property. Friendly collection team. Instant payment into bank account. Higher price paid than offered by We Buy Any Car

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K

Absolutely first class service

Absolutely first class service. Made me an offer, sent a driver to inspect and collect the vehicle who arrived on time and was excellent and very helpfull, made full payment of the offer before the driver left. First class service!

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WD

They came and looked my car over and…

They came and looked my car over and bought it no problem and gave me what we agreed was done very quickly thanks

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PE

The valuation process was clear but handover was lengthy

The valuation process was clear and there were no hidden 'admin' fees. The driver arrived to collect the car as agreed. However, the handover process took well over an hour (90 mins) - a lengthy inspection of the vehicle, followed by a 20 min wait for payment to be authorised and made. It was an old car so the offer was low vs a private sale

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