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Review summary
The Car Buying Group receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Refused to by a previously registered diplomatic vehicle
Refused to by my car because it was previously registered a diplomatic vehicle. Gave no reason or explanation. Useless company, vasting my time.
They mention resale restrictions and company policy making it inpossible to buy formerly registered diplomatic vehicles. This BS, there are no restrictions on selling that kind of vehicles. If it is their policy, they should inform about it in advance, not waste the customers time.
This was an experlent way to sell my car quickly and easily. Connor Mountain was particularly helpful in this process after I had filled in the online questionnaire.
Everything went smoothly and the payment was promptly maid before the vehicle was driven away.
Many thanks to the whole team
Excellent service from Craig and the team the collection driver was well mannered and courteous all in all a first class experience and can recommend to anyone selling their car
It was really easy to do, smooth transaction. very nice people. Answered any questions and paid instantly. Would highly recommend these. My car didn’t get picked up so I took it in and they arranged transport for me home, really thoughtful.
Just straightforward and easy. The rep didn’t waffle and waste time like other buying companies. I was honest with him and he was with me, decent price adjusted a little for 2 things I pointed out.
Friendly and patient with me.
Very polite
Aiden was a great guy to talk too made selling my car a very easy process came to a fair price no silly price knock downs like many other online companies would highly recommend the car buying group
I dealt with Jamie Taylor at TCBG and I am always wary about using companies I don’t know but I couldn’t have asked for a better service and everything went smoothly and worked out exactly as Jamie had explained, Jamie kept
Me in the loop about everything. Would absolutley go back to Jamie again for selling any further cars
Good customer service.
Simple process, all done at own property.
Friendly collection team.
Instant payment into bank account.
Higher price paid than offered by We Buy Any Car
Absolutely first class service. Made me an offer, sent a driver to inspect and collect the vehicle who arrived on time and was excellent and very helpfull, made full payment of the offer before the driver left. First class service!
The valuation process was clear but handover was lengthy
The valuation process was clear and there were no hidden 'admin' fees. The driver arrived to collect the car as agreed. However, the handover process took well over an hour (90 mins) - a lengthy inspection of the vehicle, followed by a 20 min wait for payment to be authorised and made.
It was an old car so the offer was low vs a private sale
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