Review summary

The Car Buying Group receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

Refused to by a previously registered diplomatic vehicle

Refused to by my car because it was previously registered a diplomatic vehicle. Gave no reason or explanation. Useless company, vasting my time. They mention resale restrictions and company policy making it inpossible to buy formerly registered diplomatic vehicles. This BS, there are no restrictions on selling that kind of vehicles. If it is their policy, they should inform about it in advance, not waste the customers time.

C
A simple and convenient way to sell your vehicle.

This was an experlent way to sell my car quickly and easily. Connor Mountain was particularly helpful in this process after I had filled in the online questionnaire. Everything went smoothly and the payment was promptly maid before the vehicle was driven away. Many thanks to the whole team

d
Excellent service from Craig and the…

Excellent service from Craig and the team the collection driver was well mannered and courteous all in all a first class experience and can recommend to anyone selling their car

AS
It was really easy to do

It was really easy to do, smooth transaction. very nice people. Answered any questions and paid instantly. Would highly recommend these. My car didn’t get picked up so I took it in and they arranged transport for me home, really thoughtful.

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All reviews

1,000 total • Write a review

Showing 11 - 20 of 996 reviews
MD
5 out of 5 stars

Speedy Response

Pleasant and efficient advice from Callum leading to a quick, fair and acceptable price for my car. Would recommend Car Buying Group.

Date of experience: July 2, 2025

MH
1 out of 5 stars

Poor service, rip off company, avoid

Had a call back immediately from a guy who took my details and promised to get me the best price as soon as possible. Was a good start but was too good to be true. Over an hour later I had a message back quoting me £1,500 less than initially offered due to a missing service. Absolute joke and a scam. The guy thought he would be smart and cocky with his replied. Would never recommend this service seems like they are trying to pry on people who don't know their cars worth and are trying to maximise profits whilst massively ripping off customers. My suggestion is to avoid at all costs.

Date of experience: July 2, 2025

IC
5 out of 5 stars

I was thinking about using webuyanycar

I was thinking about using webuyanycar, then I found out about the car buying group unlike the others there is no hidden charges or admin fees! So I spoke to a really nice guy called Jamie, he asked me a few questions about the car i was selling, he asked me to upload a few pictures then gave me a guaranteed price for the vehicle, after a couple of text messages a date was confirmed and the car was collected a couple of days later. The guy who collected the car was very friendly and professional and after a quick chat the car was loaded up, then I spoke to a very pleasant young lady on the phone to confirm details and then the payment was received! All this in under 45 mins!! What a fantastic experience thank you for saving me time and money. Highly recommended!!!!

Date of experience: June 28, 2025

D

DJS

US

4 out of 5 stars

Easy to deal with did what they said…

Easy to deal with did what they said and prompt payment

Date of experience: June 28, 2025

SR
5 out of 5 stars

CAR BUYING GROUP

Just sold my car very professional The person collecting the car was bang on time. When dealing with TCBG Megan was so professional polite and true to her word. Would Recommend

Date of experience: June 27, 2025

CB
5 out of 5 stars

Sale of car

My enquiry was dealt with by Joe Watts who was brilliant from the first call. He got the best price for the car and happily dealt with my queries no matter how silly they may have seemed. Outstanding service from him and the company.

Date of experience: June 27, 2025

LB
5 out of 5 stars

Great service

Very smooth process from start to finish. Megan Sykes was a delight to deal with - very friendly and professional. Would definitely recommend The Car Buying Group to anyone thinking of selling.

Date of experience: June 26, 2025

LW
5 out of 5 stars

A very smooth and easy process from…

A very smooth and easy process from first contact to conclusion. Jack hall was a pleasure to deal with. We agreed a price and that was the amount that I received. No quibbling or tyre kicking at the handover of my car. Just a review of the paperwork, and a quick once over of the car and the transfer of funds. The collection was completed in under an hour from start to finish. They sorted out the outstanding finance for me aswell so it was a quick professional experience I would recommend The Car Buying Group to anyone looking to sell their existing car.

Date of experience: June 25, 2025

A&
5 out of 5 stars

Easy, Quick, No Hassle

Easy, Quick, No Hassle Service from start to finish. Megan Syles was very professional and a pleasure to deal with.

Date of experience: June 25, 2025

LD
5 out of 5 stars

Smooth process

Smooth process, friendly staff, fair price, happy days.

Date of experience: June 21, 2025

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