The Car Buying Group receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Refused to by my car because it was previously registered a diplomatic vehicle. Gave no reason or explanation. Useless company, vasting my time. They mention resale restrictions and company policy making it inpossible to buy formerly registered diplomatic vehicles. This BS, there are no restrictions on selling that kind of vehicles. If it is their policy, they should inform about it in advance, not waste the customers time.
This was an experlent way to sell my car quickly and easily. Connor Mountain was particularly helpful in this process after I had filled in the online questionnaire. Everything went smoothly and the payment was promptly maid before the vehicle was driven away. Many thanks to the whole team
Excellent service from Craig and the team the collection driver was well mannered and courteous all in all a first class experience and can recommend to anyone selling their car
It was really easy to do, smooth transaction. very nice people. Answered any questions and paid instantly. Would highly recommend these. My car didn’t get picked up so I took it in and they arranged transport for me home, really thoughtful.
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www.thecarbuyinggroup.co.uk1,000 total • Write a review
Very pleased with the service received from Richard and everyone else at the Car Buying Group, filled in the car details online and sent photos of the car and service history and within a short time received a confirmed price which was better than what other car buying companies had quoted and better than what the dealer offered us for a trade in. The car was collected on the agreed day and paid instantly the amount agreed on the phone. A very quick and easy process!
Date of experience: February 20, 2025
False advertising. They said offer the best price, the price, I tried 5 places they were so far off the price its a joke. So there not even in the top 5 best prices
Date of experience: February 20, 2025
I recently had an excellent experience selling my car online to TCBG, and I have to give a huge shoutout to Jack for making the process smooth and hassle-free. From the very first interaction, Jack was professional, knowledgeable, and genuinely committed to helping me through the process. He answered all my questions promptly, provided detailed information, and ensured transparency throughout the entire process. What really stood out was how easy and convenient the transaction was. The paperwork was straightforward, the deal was exactly as described. Jack went above and beyond to ensure I was completely satisfied, and I truly appreciate his exceptional customer service. The drivers that came to my house to inspect my car were very patient and very polite and took time to explain what would happen. If you’re looking for a stress-free car selling experience, I highly recommend this company—and definitely ask for Jack! He made the whole process seamless, and I couldn’t be happier with my sale.
Date of experience: February 19, 2025
Superb service and quick handling of the sale of our car. Extra thanks to Connor Mountain for ensuring we had all the info we needed re the process and what to expect. Matched and exceeded our expectations!!!!
Date of experience: February 19, 2025
Friendly staff who make the whole process simple
Date of experience: February 19, 2025
Was very amazing and helpful thanks so very much
Date of experience: February 18, 2025
Given that it was a non-runner, I felt I got a good price for my car and they even gave me an extra £100 when they couldn’t pick it up at the stated time. The communication was very good although I wish they had stuck to either emailing or messaging as sometimes it wasn’t clear if they had got my replies when they sent multiple communications. The only thing I didn’t like was they asked for the whole log book when I thought I should keep the slip for the DVLA to tell them I had sold it. In the end I found a way to do this online.
Date of experience: February 17, 2025
The at Buying Group
Date of experience: February 17, 2025
US
Very impressed with the service offered by the company and in particular by Jack Hall who made it really easy for me to sell the car with a very reassuring attention to detail. I currently have a sight problem which Jack understood and went the extra mile to help me
Date of experience: February 17, 2025
