Always good fast service with quality…
Always good fast service with quality products

Spill Kits Direct is a UK-based supplier specializing in a wide range of emergency spill kits and absorbent products designed for various industrial applications. The company offers an extensive selection of over 170 ready-made spill kits, including chemical, oil, and general spill kits, catering to the needs of businesses across multiple sectors. Additionally, Spill Kits Direct provides custom spill kits tailored to specific industry requirements, ensuring compliance and safety for its customers. The product range includes absorbents, temporary bunds, drain mats, and specialized kits for unique scenarios such as acid spills, asbestos containment, and maintenance needs. With a commitment to delivering cost-effective solutions for spills, leaks, and floods, Spill Kits Direct primarily serves businesses in the UK and abroad that require reliable spill management products to maintain safety and environmental protection in the workplace.
Spill Kits Direct consistently receives high praise for its exceptional service and quick delivery. Reviewers highlight the fast and efficient order processing, with many noting that products arrive promptly and in good condition.
The staff, particularly Tracey, is frequently described as friendly, helpful, and knowledgeable, contributing to a positive customer experience. Customers appreciate the quality of the products offered, often mentioning that they are good value for money. While there are no significant complaints, one reviewer suggests a desire for less reliance on plastic packaging. Overall, the company excels in customer satisfaction, making it a reliable choice for spill kit needs. The sentiment is overwhelmingly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 18 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 5.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | 4.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 18 most recent reviews.
“Always good fast service with quality products”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Industrial Equipment.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | 4.7 out of 5 (good) | — | 18 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 5.0 out of 5 (good) | — | 25 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.8 out of 5 (good) | 4.8 out of 5 (good) | — | 217 |
Bottom line: Spill Kits Direct is #2 of 5 on overall rating in this group.
18 reviews of Spill Kits Direct. Filter by what matters to you.
Over a year ago
Always good fast service with quality products
Over a year ago
Good product at a good price delivered in good time, paying on account rather than card would have been referred.
Over a year ago
Easy to find and very quick order to dispatch. Great to deal with
Over a year ago
Very helpful and friendly team. The order arrived on time and did the job. :-)
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Always good fast service with quality products
Good product at a good price delivered in good time, paying on account rather than card would have been referred.
Easy to find and very quick order to dispatch. Great to deal with
Very helpful and friendly team. The order arrived on time and did the job. :-)
Service excellent delivered quickly and product is fantastic!
My initial phone call was taken by Tracey, she was pleasant and helpful, understanding exactly what I was looking for and within minutes had emailed samples to me. I then placed an order and again the service was far better than expected with delivery completed on time.
Excellent customer service and really quick delivery
Quick and easy to deal with. Good quality products.
Very prompt hassle free order and delivery..
Excellent service, was minor issue with damaged goods on arrival but this was rectified in an efficient and expeditious manner resulting in a satisfied customer at the end of the days. In each instance we find your staff helpful and courteous !!! Regards Bill Mearns
Great service. Will return as it’s easy, fast and reliable.
Excellent service, Tracey knows her stuff, it was great to hear someone who was enthusiastic and knowledgeable about the company and products she was selling. 1st class.
Very efficient service. Pleased with the quality of the product and the speed of delivery upon ordering. Would be nice to see less reliance on plastic packaging for the delivery.
The correct spill kit was identified from the web site. Ordered and paid for plus prompt delivery. Very good service and will deal with this company again in the future. Highly recommended.
I had a spill within my factory. Spill-kits-direct were so helpful, efficient and knowledgeable in all areas. Tracey who took my call listened to my needs and helped me choose the right product to clean up the spill. The products were then delivered within 24 hrs! Speedy work and terrific customer service. Great Job !
Excellent customer service prompt delivery can't fault them
Fast delivery, good quality, good price.
Spill Kits Direct is a UK-based supplier specializing in a wide range of emergency spill kits and absorbent products designed for various industrial applications. The company offers an extensive selection of over 170 ready-made spill kits, including chemical, oil, and general spill kits, catering to the needs of businesses across multiple sectors. Additionally, Spill Kits Direct provides custom spill kits tailored to specific industry requirements, ensuring compliance and safety for its customers. The product range includes absorbents, temporary bunds, drain mats, and specialized kits for unique scenarios such as acid spills, asbestos containment, and maintenance needs. With a commitment to delivering cost-effective solutions for spills, leaks, and floods, Spill Kits Direct primarily serves businesses in the UK and abroad that require reliable spill management products to maintain safety and environmental protection in the workplace.
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