Review summary

So Energy receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Uncomplicated clear and easE for several years…

We’ve used So Energy for several years now. It’s straightforward, clear and easy to decide what choices to make and regular clear statements showing where we stand. Uncomplicated

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JL
Live chat

Bring able to do live chat helped immensely, Neha was very helpful.

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A
It was easy to follow and why change it…

It was easy to follow and why change it you are satisfied with the service offered

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Company details

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All reviews

999 total • Write a review

Showing 731 - 740 of 995 reviews
I

Excellent service

Excellent service

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PC

Very poor.still not rectified

Very poor.still not rectified. I get 1 person saying one thing and another saying something completely different?

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NB

Easy & straight forward to renew my…

Easy & straight forward to renew my account.

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LS

I opted for a new fix with So and after…

I opted for a new fix with So and after doing some research felt it was competitive and so convenient to renew online

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NN

I receive the information for my bill…

I receive the information for my bill and updationg regularly

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MT

Contract renewal

Whilst my delaying confirmation resulted in a price increase I appreciate the service that I received from Contract renewalLaurence

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TH

Its doing well by bringing the kW…

Its doing well by bringing the kW charge down but doing bad by putting the standard charge up

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B

Easy to renew and good choice of…

Easy to renew and good choice of tariffs also wide range of payment options.

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EM

Excellent ServiceBeen with you for about three years and…

Been with you for about three years and never had a problem with you.

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PA

Was worried that it would be difficult…

Was worried that it would be difficult to change, but the lady on the phone went through everything with me, more than pleased

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