Support
Snellers in Hampton, in particular Ross, have been extremely helpful and supportive in the sale of a property and guided us through the process extremely professionally thanks to Andy as well
4.7
Excellent
304 reviews
5-star
4-star
3-star
2-star
1-star
π¬Hasn't replied to negative reviews
π
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Snellers Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
β¨
Based on reviews, created with AISee what reviewers are saying
Thanks
Thanks, Shaun Brayshaw (from Snellers), for your help with the tenancy at Kingston Upon Thames. Great experience in check-in/check-out. And quick release of deposits with no trouble. Best wishes for you and your team.
Great professional service
Great professional service from George and Gareth who put the client first.
Prompt and efficient
Property managed by Snellers and recently Shaun has taken a lead role as our point of contact. In the short time Shaun has been overseeing the management of the property, he has been efficient and dealt with matters in a timely manner. We hope this continues going forward and look forward to a long, mutually beneficial working relationship.
Company details
Information provided by various external sources
No description available yet.
Contact info
π
Website
www.snellers.co.uk
All reviews
304 total β’ Write a review
Showing 1 - 10 of 300 reviews
LG
Snellers is unresponsive
Snellers manages the property that I intended to purchase. I was asked to complete a pet consent form for a fee of 144 GBP. Multiple emails to Pryce at Sellers did not receive a response. Finally, contrary to the terms of the leasehold, I was told no dogs allowed. I asked for a refund of the fee since there was no reason so submit a pet consent form for a dog since dogs were prohibited anyway. No response on refund.
Date of experience: May 29, 2025
N
Nicky
US
Thank you Geeta!
I have used Snellers St Margarets as a letting agent for several years to fully manage my properties. I recently had a complicated maintenance issue which was handled by Geeta Sharma and I was very impressed with the way she proactively managed the situation, communicating between myself, the tenants and various trades to resolve a time sensitive issue to everyone's satisfaction.
Date of experience: May 21, 2025
M
Mark
US
Many years of experience
I've had dealings with various property managers within Snellers since inheriting the flat from my father that they have managed for years. It's currently Shaun Brayshaw, who has been prompt, efficient and courteous in dealing with my queries and assorted issues. I can recommend the company based on many years of family experience.
Date of experience: May 19, 2025
KS
Sophie Sheppard is who I've beenβ¦
Sophie Sheppard is who I've been dealing with and I must say she's a cut above the rest when it comes to dealing with the problems we have while having our property rented which is not easy when you're living out of the UK so thanks Sophie for being my eyes and ears can't say fairer than that
Date of experience: May 19, 2025
MT
Sophie Shepard is amazing
Sophie Shepard is amazing, courteous, on time. She gets it done quickly.
Date of experience: May 15, 2025
MM
Simply the best
As a busy professional I cannot overstate the importance of dealing with a property management team that provides excellent communication, accessibility, and regular check-in. In short, the stress saved by Snellers has been invaluable in keeping me on track in my other ventures. Sophie (Sheppard), in particular, has been invaluable in delivering Sneller's Values.
Date of experience: May 15, 2025
E
Eleanor
US
Very Helpful Staff
Sophie Sheppard from Snellers has always been highly efficient in responding to calls and emails. She deals with problems quickly and is always available to help, this makes relationships between landlord and tenant much easier and prevents issues building up. I am very satisfied with the service Sophie has provided on behalf of Snellers.
Date of experience: May 14, 2025
SH
Snellers, positive experience, recommended
We rent through Snellers and have had such a positive experience and a great responsive landlord, largely thanks to Kelly Baldwin and her team. Sheβs always friendly, approachable, and quick to sort out any issues that come up with the property. Itβs reassuring to know weβre in good hands, and it really makes a difference to have someone so reliable and caring looking after things. Would absolutely recommend them.
Date of experience: May 14, 2025
FO
Thanks Sophie Sheppard
We are renters with Sellers in Teddington, and it has been so good to have such a lovely team, especially Sophie Sheppard, who manages the property and ensures that all maintenance and repair works are carried out promptly and professionally. Totally recommend them
Date of experience: May 12, 2025
The CrowdTrust Experienceβ
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.