Review summary

Smiths TV is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service.

Based on reviews, created with AI

See what reviewers are saying

E
Polite helpful and had a nice manner

Polite helpful and had a nice manner

The delivery men were polite and…

The delivery men were polite and helpful but didn’t call before they arrived as they indicated.

A
Very good tv 📺.Perfect picture,I love…

Very good tv 📺.Perfect picture,I love it 😀

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All reviews

100 total • Write a review

Showing 1 - 10 of 96 reviews
AB
1 out of 5 stars

A TV was purchased from Amazon via…

A TV was purchased from Amazon via Smiths TV. The tv developed a fault but I had the 5 year extended warranty and I was only 27 months into it, I contacted Amazon and Samsung they pushed back and forth so I decided to contact Smiths TV, it has been 9 days now and they can't be bothered to respond, the email was sent on the 27th June and it is now the 5th July.

Date of experience: July 5, 2025

BC
5 out of 5 stars

Brilliant service at the Formby branch…

Brilliant service at the Formby branch very well looked after by Jon the branch manager nothing was too much trouble. The set was installed on the day agreed and we have had excellent after sales service.

Date of experience: July 5, 2025

c
5 out of 5 stars

Great communication

Great communication, very punctual,delivery operatives pleasant and obliging

Date of experience: July 3, 2025

MP
5 out of 5 stars

Excellent advice in shop.

Excellent advice in shop. 2 lovely delivery men couldn’t be more helpful.

Date of experience: July 2, 2025

MW
5 out of 5 stars

The vacuum came as promised on the…

The vacuum came as promised on the Wednesday first thing in the morning I have had several dealings with the shop and thy are always pleasant This time I ordered online and it was easy

Date of experience: July 2, 2025

BM
4 out of 5 stars

Ordered on line

Ordered on line, delivery on time

Date of experience: July 1, 2025

S
5 out of 5 stars

I found staff very helpful and friendly…

I found staff very helpful and friendly and would recommend Smiths TV.

Date of experience: June 25, 2025

LP
5 out of 5 stars

Great service

Great service. Fast delivery. Highly recommend!

Date of experience: June 24, 2025

J
5 out of 5 stars

Better than the large retailers

I was slightly worried making a significant purchase from a smaller retailer - mainly because I was getting a better deal than going to Curry's and AO! Could it be too good to be true? No is the answer! I would 100% recommend Smiths, super job, super delivery, great TV. :-)

Date of experience: June 24, 2025

MS
5 out of 5 stars

Marcus was brilliant

Marcus was brilliant - very knowledgable about the products and navigated us to the TV that was best for both our budget and type of room. Would not hesitate to return. Thanks again Marcus.

Date of experience: June 24, 2025

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