Review summary

Slater and Gordon Lawyers receives consistently positive reviews. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

Excellent service and a great outcome

Slater and Gordon handled my medical negligence claim, and I couldn’t be happier with the result. A big thank you to Megan Santangeli-Ball, who was my main contact throughout – always professional, helpful, and kept me updated every step of the way. I’m absolutely delighted with the settlement and really grateful for all the support. Highly recommend!

Easy to fill out and quick response

Easy to fill out and quick response

I was left stunned and saddened at the…

I was left stunned and saddened at the lack of basic compassion and professionalism at this firm. I had the misfortune of having to engage in conversation with someone call keran following an injury enquiry I made. After he got all my personal details that took forever he cut our conversation put me on mute but I could hear him and asked another work colleague to call me after an hour asking for the same details. I told her I already spoke to someone who had all my details and that I was busy arranging a funeral which was already mentioned in previous conversation relating to my injury. She laughed as she said how sorry she was. I called to tell them to cancel the enquiry I'd prefer a firm who didn't laugh at the misery of others.

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All reviews

1,000 total • Write a review

Showing 1 - 10 of 996 reviews
MD
4 out of 5 stars

To make the claim was a simple process

To make the claim was a simple process, also it is good to know I'm not in the hands of a fraudster but a genuine legal company.

Date of experience: July 10, 2025

rM
4 out of 5 stars

Easy

So easy to use

Date of experience: July 10, 2025

S

SP

US

4 out of 5 stars

Easy to use system to find agreements

Easy to use system to find agreements

Date of experience: July 10, 2025

C
5 out of 5 stars

Working with Donna Rose at Slater and Gordon…

My experience with Slater and Gordon was faultless, over the last five and a half years, I’ve wanted to pull out several times, but the perseverance and professionalism of Donna Rose, made my accident claim worthwhile. It was a lengthy process, however with lots of communication and everything sorted out for you, it became an easy process and the final stages were a relief, it’s really not as time consuming as you think and Donna stuck by me throughout, even when I was having a low couple of months and unsure whether to keep going with the claim. Thanks Donna, you’ve gonna above and beyond and we’ve both had a great outcome, your support and dedication has been amazing. Thankyou, Harriet Childs

Date of experience: July 10, 2025

L
5 out of 5 stars

Very easy and simple process to check

Very easy and simple process to check for PCP mis-selling.

Date of experience: July 9, 2025

S&
5 out of 5 stars

Very easy and quick

Very easy and quick

Date of experience: July 9, 2025

RB
5 out of 5 stars

So far very good

So far very good, but not yet completed. I’m supposed to have a number for identification, they’ve sent two but I think I should be the latest.. Ow waiting for results.

Date of experience: July 9, 2025

L

LK

US

5 out of 5 stars

PCP claims search

Very easy initial process

Date of experience: July 9, 2025

TF
3 out of 5 stars

That other sites tell you in seconds if…

That other sites tell you in seconds if you have a claim so im testing you against the othe4s ive asked ,as some co.pany are getting the money but telling the customer they have o claim. But when we contacted the company the money had been paid out ,but not to the. Client. This is well known now what's happening

Date of experience: July 9, 2025

DL
5 out of 5 stars

Great company to work with they keep…

Great company to work with they keep you informed with everything they do couldn't ask for better

Date of experience: July 9, 2025

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