Ruby was very thorough in researching…
Ruby was very thorough in researching options and clear in explaining things to us.
4.8
Excellent
1,000 reviews
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Review summary
SkyLux Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Good service
Great service and great deal
Huio
Sawyer was very good
Bolt is very helpful
Bolt is very helpful
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.skyluxtravel.com
All reviews
1,000 total • Write a review
Showing 51 - 60 of 996 reviews
NB
Eren is awesome agent!!
Agent Eren has been very diligent and helpful in making travel arrangement for the time frame we asked and for reasonable price we were looking for our business class travel
Date of experience: July 14, 2025
RV
Exellent support during the purchase
The whole process of finalize the purchase was beyond the expectaion.
Date of experience: July 14, 2025
BO
Hank provides excellent customer…
Hank provides excellent customer service. He understands his customer's need. I am very satisfied with Han's services!
Date of experience: July 14, 2025
TP
Very excellent service from Zane
Very excellent service from Zane
Date of experience: July 14, 2025
c
claud
US
lies, tricks, over charging, supervisors unavailable
We asked Norman on Fri July 11 for two business class tickets to Europe, both ways a transatlantic and an internal European flight. Saturday 1:30 pm he called that he can get the tickets w/o the 24 hrs cancellation, one suitcase of 23 kg, miles per economy. We paid $9310 only to find out that the tickets from Lufthansa were $7690 total. We were overcharged $1620. Skylux did not allow us to talk to a supervisor even though many times requested and many Skylux employees made many promises about us being contacted. They do not respect their customers and they are hiding from them. It is the second time Skylux scams us and disappear from the face of the earth.
Date of experience: July 14, 2025
NB
August is great
August is great. Always provides very professional service, and this is the fourth ticket we have booked through him. I wish the rates offered by skylux for little bit more compatible. They are fairly close to what the direct airline website offers, so not much reduction as advertised.
Date of experience: July 14, 2025
BM
I called Skylux and asked for Madison…
I called Skylux and asked for Madison K, I was told by Idris that she no longer works there and that he could help me. I called at 9:00am EST Madison K works PST. I then tried her extension later in my afternoon and was able to reach her and she was surprised to hear that another colleague would say that just to take a client. When I sent Idris an email letting him know that Madison K is indeed with skylux and had not left the organization as he had mentioned he responded back saying he never said that. I would not trust Idris at all especially with travel plans.
Date of experience: July 14, 2025
MM
Worked with Nigel and Hank
Worked with Nigel and Hank. Looking for a 150.00 credit to match the price my travel mates received.
Date of experience: July 14, 2025
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