SK
SkyLux Travel
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lies, tricks, over charging, supervisors unavailable
We asked Norman on Fri July 11 for two business class tickets to Europe, both ways a transatlantic and an internal European flight. Saturday 1:30 pm he called that he can get the tickets w/o the 24 hrs cancellation, one suitcase of 23 kg, miles per economy. We paid $9310 only to find out that the tickets from Lufthansa were $7690 total. We were overcharged $1620. Skylux did not allow us to talk to a supervisor even though many times requested and many Skylux employees made many promises about us being contacted. They do not respect their customers and they are hiding from them. It is the second time Skylux scams us and disappear from the face of the earth.