Ruby was very thorough in researchingβ¦
Ruby was very thorough in researching options and clear in explaining things to us.
4.8
Excellent
1,000 reviews
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Review summary
SkyLux Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Good service
Great service and great deal
Huio
Sawyer was very good
Bolt is very helpful
Bolt is very helpful
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.skyluxtravel.com
All reviews
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Showing 1 - 10 of 996 reviews
OS
Returning customer for Jet
Returning customer for Jet. He is very professional. I wasn't ready to book my ticket to Lagos but because of his effort in meeting my plans. I decided to purchase and ready to fly with flexible plan
Date of experience: July 19, 2025
MB
Lane was very helpful
Lane was very helpful. I highly recommend him and Skylux.
Date of experience: July 18, 2025
AP
Fraudulent Practices
On Oct 22, 2024 SkyLux scheduled my trip to Italy Reservation NLBFZD with Iberia Airlines. I paid $5054.42 for the flight, $919.58 for their Commission, $597.40 for Travel Insurance. On Oct 23, 2024 my bank denied payment to Iberia Airlines for security reasons. On Nov 7, 2024, Skylux rescheduled my trip on Finlandia, Reservation MG8WTV and received payment for the flight. The travel agent (Sylvester)informed me the previously paid commission, and travel insurance were transferred to the new reservation. In Mar 2025 my wife was diagnosed with pancreatic cancer and I notified Skylux that I have to cancel my trip. Documentation regarding her medical condition was requested and submitted. Several days later I received an email from an agent Haddid stating I have no travel insurance. Since Mar 2025 I have made numerous requests regarding this matter to no avail. I paid for travel insurance for a reservation that was changed by Skylux and through their error I have lost all monies.
Date of experience: July 18, 2025
S
Duke has helped me find good flightsβ¦
Duke has helped me find good flights understanding my requirements and constraints. He is very good in communication. Always get responses asap even if it off hrs. He always took extra effort to make my booking experiences to be seamless. I really appreciate is effort and will defined recommend to my friends who wants have seamless experience in booking their travel.
Date of experience: July 18, 2025
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