Review summary

Sitebox Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

I ordered a replacement battery pack…

I ordered a replacement battery pack for my Powercap dust and face protector. Sitebox were the cheapest for an authentic replacement. My order was dealt with quickly and delivery was quick. Very good.

P
Easy to order

Easy to order, good price, and next day delivery

Company details

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All reviews

1,000 total • Write a review

Showing 931 - 940 of 996 reviews
AM
1 out of 5 stars

Still waiting for item to be delivered

Still waiting for item to be delivered. Money taken already……next day delivery…….not.

Date of experience: January 5, 2024

GM
5 out of 5 stars

Cool tool

Fast delivery of a quality tool at a fair price. Job done!

Date of experience: January 5, 2024

KW
5 out of 5 stars

Great service

Great service, prompt delivery

Date of experience: January 5, 2024

N

Ned

US

5 out of 5 stars

Sealey Tools

I received an offer from Sealey Tools and when i purchased them on line i was directed to the Sitebox website which was very easy to follow and pay and my tools turned up quickly and in good order 👍 Very happy, I highly recommend Sitebox.

Date of experience: January 5, 2024

RB
4 out of 5 stars

Great customer service and reliable…

Great customer service and reliable deliveries

Date of experience: January 4, 2024

JT
5 out of 5 stars

Easy website and ordering

Easy website and ordering. Fast shipping. Just what we needed. Will be using again in the future.

Date of experience: January 2, 2024

SG
1 out of 5 stars

Getting badgered for feed back before I…

Getting badgered for feed back before I have even received my product is one of my biggest pet hates

Date of experience: December 31, 2023

PS
5 out of 5 stars

excellent service will definatly use…

excellent service will definatly use again thankyou

Date of experience: December 31, 2023

TR
1 out of 5 stars

Not Sitebox's usual standards

Firstly this company has been very efficient historically when I've placed orders, not so on this last occasion! I dont do negative reviews, but I have given the company plenty of time to communicate. Ordered and paid for items on 20th December with items advertised as being despatched the following day, well before the Christmas break. As I am still awaiting the delivery of my paid order as of the 30th of December, I have on numerous occasions tried to contact Sitebox. Their automated answer phone message states that they are on Christmas break until 2nd of January but are still responding to emails and dispatching online orders. I have sent 4 emails over the last ten days with no reply and their contact form states at the top of the page that they are still operating and dispatching as normal today. That is clearing a contradiction. All I have ask for is simply communication from Sitebox regarding a tracking number or confirmation of delivery with no response on both counts! Not the usual standard I have previously experienced from the team @ Sitebox that being said I am very disappointed with this unresolved order.

Date of experience: December 30, 2023

M
5 out of 5 stars

Excellent service and delivery

Excellent service and delivery. In all very efficient and would certainly use again.

Date of experience: December 25, 2023

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