I ordered a replacement battery pack…
I ordered a replacement battery pack for my Powercap dust and face protector. Sitebox were the cheapest for an authentic replacement. My order was dealt with quickly and delivery was quick. Very good.
Sitebox Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
I ordered a replacement battery pack for my Powercap dust and face protector. Sitebox were the cheapest for an authentic replacement. My order was dealt with quickly and delivery was quick. Very good.
All good as usual from this company
Excellent. Fitted, up and running in 20 minutes.
Easy to order, good price, and next day delivery
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Website
www.sitebox.ltd.uk1,000 total • Write a review
Still waiting for item to be delivered. Money taken already……next day delivery…….not.
Date of experience: January 5, 2024
Fast delivery of a quality tool at a fair price. Job done!
Date of experience: January 5, 2024
Great customer service and reliable deliveries
Date of experience: January 4, 2024
Easy website and ordering. Fast shipping. Just what we needed. Will be using again in the future.
Date of experience: January 2, 2024
Getting badgered for feed back before I have even received my product is one of my biggest pet hates
Date of experience: December 31, 2023
excellent service will definatly use again thankyou
Date of experience: December 31, 2023
Firstly this company has been very efficient historically when I've placed orders, not so on this last occasion! I dont do negative reviews, but I have given the company plenty of time to communicate. Ordered and paid for items on 20th December with items advertised as being despatched the following day, well before the Christmas break. As I am still awaiting the delivery of my paid order as of the 30th of December, I have on numerous occasions tried to contact Sitebox. Their automated answer phone message states that they are on Christmas break until 2nd of January but are still responding to emails and dispatching online orders. I have sent 4 emails over the last ten days with no reply and their contact form states at the top of the page that they are still operating and dispatching as normal today. That is clearing a contradiction. All I have ask for is simply communication from Sitebox regarding a tracking number or confirmation of delivery with no response on both counts! Not the usual standard I have previously experienced from the team @ Sitebox that being said I am very disappointed with this unresolved order.
Date of experience: December 30, 2023