Simply Conveyancing is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and expensive.
I found the experience with Simply Conveyancing to be simply comforting. The process was relatively smooth, there are always hiccups or unexpected questions from other parties, but SC really helped reduce the noise. They were always available, clear if someone else was covering and answered any questions / emails super fast.
From start to finish simply conveyancing have been an excellent solicitors dealing with our property. Kerry has been amazing she is truely professional and always no issues in communication even when there was holidays our case was always looked after by someone else until she was back and took it straight over again. Kerry had always been able to reassure and told it how it is. Thank you so much Kerry and your team in having looked after myself and Peter throughout this process. Many thanks Amber and Peter
Very responsive and helpful
Very poor experience. A very prolonged process of 7 months to complete, a lot of stress,loss of finance and the burden of almost 100 emails to reply to.Completed purchase a week ago but don’t have keys to enter the flat and indifferent reply from lawyer.Inexperienced staff,would not advise the service.
No description available yet.
Website
www.simplyconveyancing.co.uk1,000 total • Write a review
I had a mixed experience with Simply Conveyancing. My property lawyer was friendly, knowledgeable, and very helpful, which I appreciated. However, I found the overall communication with the company lacking. Phone calls went unanswered, emails were often overlooked, and I didn’t receive responses to messages sent through the web portal or during scheduled phone appointments. As a first-time seller, I had numerous questions and needed guidance, but the delayed responses made the process more challenging than it should have been. On a positive note, the website and portal were user-friendly, and I’m grateful for the timely sale of my flat. Paul and Hayley did a commendable job, but I believe there’s room for improvement in communication to enhance the overall customer experience.
Always felt comfortable talking to staff and all doubts were cleared without making me feel I was asking a stupid question.
We had very positive interactions with Simply Conveyancing and our solicitor, Kayleigh Avery . She was prompt when replying to queries and clear with instructions for what we needed to do. It was very helpful to be able to arrange a call at short notice when our situation changed, and she was brilliant at explaining our options. Cost throughout the process were clearly explained. We felt very well supported throughout the home buying experience
I recently had the pleasure of working with Simply Conveyancing Property Lawyers for both the sale of my property and the purchase of a new home, and I couldn't be more satisfied with the service I received. The entire process was handled professionally, efficiently, and with a level of care that exceeded all my expectations. A special mention goes to Rujpal, who truly went above and beyond throughout both transactions since she became my case worker. Her attention to detail, prompt communication, and expert handling of all legal matters made what could have been a stressful experience incredibly smooth. Rujpal was always available to answer my questions, provide guidance, and ensure that I fully understood every aspect of the process. She kept everything on track, and I felt reassured knowing that such a skilled professional was overseeing the legal side of both my sale and purchase. Not only did Rujpal display remarkable expertise, but she also demonstrated a genuine dedication to my case, making sure that my interests were protected at every stage. Her diligence and hard work ensured that everything was completed on time, with no surprises or delays, even when things became (very!) complex. I would highly recommend Simply Conveyancing Property Lawyers to anyone looking for reliable, knowledgeable, and client-focused solicitors. Thank you again, especially to Rujpal, for making this important life transition so much easier. I am extremely grateful!
From the very start they always kept me up to date with what was happening. Easy to get hold of when needed and very helpful when navigating the paperwork side of buying a new build. 10 out of 10
Good communication and updates from Ela and the team and a trouble-free completion of the sale
Our first buyer pulled out to move abroad, lost the property we liked. Found another buyer and a new property to purchase but had to pull out of that due to probate issues. Found a third property and completed on that this week. The deposit fee had to be paid at the start of each transaction, this was taken in full by Simply Conv (SC) each time the deal fell through, we asked for discount but not interested. SC processes and procedures are just not set up to cope when a chain collapses and you have to find another buyer or property to purchase. On each occasion a admin reset is required which involves setting up a new account, we had to chase each time to get this done which caused unnecessary delays and frustration. The communication with the admin team was very poor and laboured, information given was not always correct, estimates incorrect and so on. All the chasing and checking we had to do to supplement the admin team was very stressful and distressing. Raised all the issues twice but same old issues kept resurfacing. However, our lawyer (Jack) was very good. Always returned our calls, very knowledgeable and helpful. Hope not to have to go through this process again.
