Review summary

Simply Conveyancing is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and expensive.

Based on reviews, created with AI

See what reviewers are saying

EJ
I found the experience with Simply Conveyancing to be simply comforting.

I found the experience with Simply Conveyancing to be simply comforting. The process was relatively smooth, there are always hiccups or unexpected questions from other parties, but SC really helped reduce the noise. They were always available, clear if someone else was covering and answered any questions / emails super fast.

From start to finish simply…

From start to finish simply conveyancing have been an excellent solicitors dealing with our property. Kerry has been amazing she is truely professional and always no issues in communication even when there was holidays our case was always looked after by someone else until she was back and took it straight over again. Kerry had always been able to reassure and told it how it is. Thank you so much Kerry and your team in having looked after myself and Peter throughout this process. Many thanks Amber and Peter

A
Very responsive and helpful

Very responsive and helpful

Very poor experience.

Very poor experience. A very prolonged process of 7 months to complete, a lot of stress,loss of finance and the burden of almost 100 emails to reply to.Completed purchase a week ago but don’t have keys to enter the flat and indifferent reply from lawyer.Inexperienced staff,would not advise the service.

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All reviews

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Showing 331 - 340 of 996 reviews
S
5 out of 5 stars

Highly recommend.

I have recently used SC for two processes; A sale of my house with an ex-partner Purchase of a house myself. Costs were clear and set out at the beginning. I would absolutely recommend them to anyone and would happily be a return customer in the future. I worked with Sean & Bayley for my two separate processes and both were amazing to work with. I particularly liked the online portal where I could see the current status in seconds. The ability to send a message to the relevant person through those portals was also very helpful instead of having to search through emails for addresses. Everyone I spoke with at SC were incredibly helpful and very polite. Customer service and communications were top notch. Thank you to the whole team.

Date of experience: November 28, 2024

MP
5 out of 5 stars

Claire from simply has been great from…

Claire from simply has been great from start to finish, would highly recommend

Date of experience: November 28, 2024

LW
4 out of 5 stars

Rocky start but good ending

Most of the staff I spoke to were helpful and approachable. Unfortunately, I had a few issues with my first allocated solicitor but the service greatly improved when my case was transferred to another solicitor who was very informative, helpful and friendly (thanks Laura Carlin, you’re a star!).

Date of experience: November 26, 2024

Jb
5 out of 5 stars

Good honest response times

Good honest response times. Get on with the job in hand and kept me updated as things progressed. Well done. Special thanks to L. W. !! If you see this you will know who you are thank you. JB

Date of experience: November 25, 2024

MI
5 out of 5 stars

very happy with all aspects of the sale…

very happy with all aspects of the sale of my brothers house always available to speak to could not fault the service would recommend to anyone using this service

Date of experience: November 25, 2024

SO
1 out of 5 stars

1 YEAR and no Completion Date set!

Unfortunately, I've had many of the same negative experiences with Simply Conveyancing as others have mentioned here. What should have been a relatively simple purchase of a property has extended to almost a year of pointless back and forth with still no end in sight! I've had the same problem with Lawyers being assigned to my case then disappearing to go on 'Annual Leave' or just leaving the company outright. I'm on my 5th one right now. And as I'm dealing with someone different every couple of months the new lawyers are not as familiar with my case so I keep having to answer the same questions over and over which just wastes time. And replies to queries tend to take weeks to arrive as others have noted. I noticed a few people say that they added all kinds of extra charges to the bill which weren't discussed previously. Well I can now confirm this also, which is what prompted me to leave this review. At the beginning of the process I was informed I would have to pay the higher Stamp Duty Land Tax for my purchase. I agreed to this, and about 10 months later another lawyer is saying the same thing and added an additional £1000 to the bill! I asked them to check this as it had already been resolved and received no reply. All I see is charges going up and no progress being made. The Estate Agent lead me to believe that since this is the same company being used by the seller that this would speed up the process. On the contrary, it seems that this has lead to a lack of urgency getting the case completed. If anyone is considering using this company I would urge you to steer clear for the aforementioned reasons, and I will not be using them again myself.

Date of experience: November 25, 2024

MM
5 out of 5 stars

I was kept up to date on progress every…

I was kept up to date on progress every step of the way without having to chase. The updates were honest and I never got the feeling that I was being stalled for some reason. When and if my solicitor was not available I didn’t get the feeling that case had stalled as someone else would pick it up straight away.

Date of experience: November 24, 2024

c
5 out of 5 stars

Selling property

Selling property is quite intense, Simply were professional and very helpful. They guide you well. I highly recommend the service. Thank you.

Date of experience: November 23, 2024

MW
5 out of 5 stars

Always available at the end of the…

Always available at the end of the phone. Informing of every move and advancement. Polite, fresh, profesional. Highly recommend it.

Date of experience: November 22, 2024

MH
5 out of 5 stars

Nat was amazing at dealing with our…

Nat was amazing at dealing with our sale and purchase and pushed the whole process through in 7 weeks.

Date of experience: November 21, 2024

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