Review summary

Simply Conveyancing is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and expensive.

Based on reviews, created with AI

See what reviewers are saying

EJ
I found the experience with Simply Conveyancing to be simply comforting.

I found the experience with Simply Conveyancing to be simply comforting. The process was relatively smooth, there are always hiccups or unexpected questions from other parties, but SC really helped reduce the noise. They were always available, clear if someone else was covering and answered any questions / emails super fast.

From start to finish simply…

From start to finish simply conveyancing have been an excellent solicitors dealing with our property. Kerry has been amazing she is truely professional and always no issues in communication even when there was holidays our case was always looked after by someone else until she was back and took it straight over again. Kerry had always been able to reassure and told it how it is. Thank you so much Kerry and your team in having looked after myself and Peter throughout this process. Many thanks Amber and Peter

A
Very responsive and helpful

Very responsive and helpful

Very poor experience.

Very poor experience. A very prolonged process of 7 months to complete, a lot of stress,loss of finance and the burden of almost 100 emails to reply to.Completed purchase a week ago but don’t have keys to enter the flat and indifferent reply from lawyer.Inexperienced staff,would not advise the service.

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All reviews

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Showing 311 - 320 of 996 reviews
MN
5 out of 5 stars

I had a excellent and understanding…

I had a excellent and understanding lawyer who worked hard for us.

Date of experience: December 8, 2024

MS
5 out of 5 stars

Everyone was very helpful and…

Everyone was very helpful and understanding about the delicate situation. Couldn’t thank everyone enough. Louisa Wansell was brilliant.

Date of experience: December 7, 2024

TF
5 out of 5 stars

Great service

Great service

Date of experience: December 6, 2024

SH
5 out of 5 stars

Excellent service great communication…

Excellent service great communication prompt replies to queries Totally on the ball 5* Would definitely use again

Date of experience: December 6, 2024

MF
5 out of 5 stars

Worked very hard to ensure our moving…

Worked very hard to ensure our moving date was kept to even though at times it seemed impossible. Great work by the team there and in particular Fiona Dunlop we thank you all

Date of experience: December 6, 2024

RM
5 out of 5 stars

5* Service - grateful first time buyers!

My husband and I were first time buyers purchasing a freehold house with leasehold garage that had a number of complexities to overcome. I was fully supported throughout the entire transaction by my conveyancer, Vicky, who made the experience as seamless as possible, whilst keeping me informed at the earliest opportunity. From point of offer to completion was 8 weeks. Huge gratitude to Vicky and the Simply team for getting this over the line so quickly despite a number of hurdles! We are very grateful for such a positive experience.

Date of experience: December 5, 2024

JL
5 out of 5 stars

Natalie was very active with updates…

Natalie was very active with updates through out the process from starr yo the end. Most definitely recommend to friends and family members. Once again thank you for all the experience and feedback.

Date of experience: December 5, 2024

SY
5 out of 5 stars

Swift and efficient

Very helpful and were quick to help sort everything out. Swift and efficient.

Date of experience: December 5, 2024

R
1 out of 5 stars

Horrendous customer service

I have just had a horrendous experience with simply conveyancing. I started the process of the sale of my flat in May and it has only just completed at the end of November. It took them 3 months to start working on my files and apply for my flat management pack, which should have been applied for as soon as they were hired. I originally chose to use simply conveyancing as I liked the sound of everything being on an app. However, it is not. You have to use a desktop to complete the majority of the paperwork which was very inconvenient for me. I also used the app to message them and was never responded to. The app is utterly pointless. During the process, my files were passed between a number of solicitors which made it really difficult when trying to contact them. Don’t expect them to pick up the phone unless you call them a few times and don’t expect them to respond to emails within a few days. By the end of my sale, the top of my chain was ready to drop out due to the incompetency of simply conveyancing. I was having to call my solicitor on a daily basis and give very clear instructions on how to do his job. There was no common sense to follow up emails with phone calls when there was no response from my buyers solicitor or management company even though I had stressed the urgency of the situation. I was having to call my management company to chase up enquiries. As the customer, I should not have had to tell him what to do or had to chase things up myself. They made what should have been an exciting time stressful and like a full time job for me.

Date of experience: December 5, 2024

M
5 out of 5 stars

Very excellent service provided

Very excellent service provided. My main solicitor was Lauren, thanks Lauren for all your help. And to others who helped assist Lauren while she was on leave, Victoria etc. God bless you all in the Lord Jesus Christ mighty name. 🙏🏻

Date of experience: December 5, 2024

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