Thank the lord there are still old…
Thank the lord there are still old school dealers like these guys. Easy communication. Good deal done highly recommended…I travelled 110 miles .BTW the Nat Motorcycle Museum is nearby.
4.7
Excellent
54 reviews
5-star
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Review summary
SHELDON Motorcycles is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.
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Based on reviews, created with AISee what reviewers are saying
Sheldons superb purchase and delivery
Bought a ktm690 from Andy at Sheldons.. he arranged delivery to Plymouth and the bike was serviced, MOT and immaculate. Exactly as described. Professional honest friendly and reliable dealer. Recommend to all +++
Just done a exchange of bikes that i…
Just done a exchange of bikes that i wanted for the wife. No haggling straight forward swap. The staff were friendly and very helpful especially when it came to loading the new bike in a small van.Would 100% recommend sheldon motorcycles to deal with and wouldn't hesitate on the 2hour 45min journey to deal with them again
Bike in great condition as described
Bike in great condition as described, good price good trade in, ready to collect on time, mot'd serviced and valeted, properly handed over. Pleasure doing business with you
Company details
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Website
www.sheldonmotorcycles.co.uk
All reviews
54 total • Write a review
Showing 41 - 50 of 50 reviews
kd
Great after sales service
Recently purchased my dream bike from Shelton’s, 2013 Ducati Diavel Strada. Bike was in exceptional condition, clearly well looked after... but there were two issues...brake light didn’t work and ran out of fuel as low fuel indicator didn’t come on. Andy at Sheldons was superb and got the parts to me in double quick time; he was clearly disappointed the bike had a couple of gremlins but his service and after sales was 10 out of 10.
Date of experience: October 9, 2020
ST
Excellent dealer
Excellent dealer Experience far exceeded main dealers Highly satisfied with purchase and part exchange Definitely would recommend and will certainly visit for future purchase Great guys
Date of experience: October 5, 2020
JL
I bought a BMW from Sheldon this week
I bought a BMW from Sheldon this week. Andy was great to deal with, the bike was delivered quickly and safely. It is spotlessly clean and the price was fair. I will definitely choose Sheldon again.
Date of experience: September 3, 2020
JP
Experiencing advantage motorcycle was…
Experiencing advantage motorcycle was so amazing. It's thrilling and enjoyable. As of now, I have no issues about my motorycle. Worth it to buy.
Date of experience: August 15, 2020
I
Ian.A.
US
Oldest trick in the book.
Spent a great deal of time emailing back and forth negotiating on a motorcycle, finally agreed a price including delivery and was asked to call to leave a deposit. When I called, surprise, they cannot sell the bike for what we agreed but could sell it for a thousand more. Their mistake, must have been a typo - 2 times!!?? Sounds like a con to me, and to make it worse the exact same make, model and colour was for sale with another dealer at almost the price we had agreed,but was sold to someone else. I lose. Be careful when dealing with them.
Date of experience: May 8, 2020
MR
Excellent experience... good old fashioned customer service.
Flew in from Belfast to Birmingham after agreeing a fair price to a superb Triumph Thruxton R. Short taxi ride to Sheldon Motorcycles at 7.45 and was greeted by Andy the owner. Everything was as described, all paperwork sorted swiftly as i had to catch the 2 o clock ferry from Holyhead ( which I did). On asking were there any additional charges (like document handling fees) he replied " no charges as we are a proper motorcycle shop". On asking if there was a charge for using a credit card... answer... no of course not.They even let me use the shop computer to arrange insurance for my new ride. He also taxed the bike at my request to save time and it came with a years mot. Great customer service 10/10
Date of experience: March 8, 2020
S
Steve
US
I bought a ducati 998 from sheldon…
I bought a ducati 998 from sheldon motorcycles without going to there shop, i read good reviews from other customers that bought a bike the same way. The bike was checked fully and serviced before it left the shop, when it arrived the bike was immaculate, all the paperwork, keys etc in a nice sheldon motorcycles folder. nice driver who dropped it off. very happy with there service, hopefully this helps future buyers.
Date of experience: October 9, 2019
MG
Great experience.
Bought a Triumph Explorer off these guys today, couldn’t have gone smoother. Very professional and friendly staff. Got the bike MOT’d and service for me in a matter of hours, and everything was ready for me when I turned up. I would not hesitate recommending them and will certainly go back if I’m looking to change again. Many thanks.
Date of experience: September 25, 2019
A
AfG
US
Bad attitude towards sales
So I have finance ready situation, with cash ready to buy a bike, after seeing an advert in autotrader, I enquired about a BMW K1600GT, i think it would be fair to say that the guy on the other end was more interested in not selling bike than anything else, I asked him usual qs about the vehicle he was answering with a negative tone, mainly saying without having the bike in front he could not confirm, at the end he suggested I should pop over to look, I said I was in London, he is in Birmingham, even this didn't jult anything in his head, he stated the bike showroom is a few doors away from him, suggesting he isnt prepared to go out, neither offered another option such as passing the call to a colleague, appalling service, bad attitude towards sales, but ironically thanks to this man I bought a bike from even further away from London with excellent customer service and a better bike, so anyone want purchase something from this rude man ... think twice ... anyway sheldon mc bad luck you've lost out on a sale
Date of experience: August 20, 2019
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