Review summary

SHELDON Motorcycles is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.

Based on reviews, created with AI

See what reviewers are saying

P
Thank the lord there are still old…

Thank the lord there are still old school dealers like these guys. Easy communication. Good deal done highly recommended…I travelled 110 miles .BTW the Nat Motorcycle Museum is nearby.

DI
Sheldons superb purchase and delivery

Bought a ktm690 from Andy at Sheldons.. he arranged delivery to Plymouth and the bike was serviced, MOT and immaculate. Exactly as described. Professional honest friendly and reliable dealer. Recommend to all +++

Just done a exchange of bikes that i…

Just done a exchange of bikes that i wanted for the wife. No haggling straight forward swap. The staff were friendly and very helpful especially when it came to loading the new bike in a small van.Would 100% recommend sheldon motorcycles to deal with and wouldn't hesitate on the 2hour 45min journey to deal with them again

Bike in great condition as described

Bike in great condition as described, good price good trade in, ready to collect on time, mot'd serviced and valeted, properly handed over. Pleasure doing business with you

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All reviews

54 total • Write a review

Showing 1 - 10 of 50 reviews
MH
5 out of 5 stars

Honda Varadero XL1000

I recently bought my Honda Varadero XL1000 from Sheldon Motorcycles and was dealt with by Andy, who extended a warm friendly welcome to the dealership. It was nice to receive some good old fashioned customer service leaving me to have a good look around my new bike at my pace. Once I had made up my mind that this was the bike I wanted, Andy completed all the necessary paperwork, gave me a walk around the machine explaining the controls etc and reassured me that if there were any problems, these would be dealt with quickly. I left the garage a happy man. A few days later I noticed a couple of minor issues. I contacted Andy who very kindly resolved these immediately. I can't thank Andy enough for the excellent customer service extended to me. I will certainly recommend Sheldon Motorcycles to everyone. Date of experience: December 20, 2024

Date of experience: January 2, 2025

C
5 out of 5 stars

Top service and always helpful 👍

Thank you once again mark & Andy for helping me sort out my new bike. really pleased with it look forward seeing you soon top service 👍

Date of experience: November 8, 2024

L
5 out of 5 stars

Andy and gang were great

Andy and gang were great ! Gave me a fair price on my KTM .We had great banter and the Ducati was exactly as described. Can't fault any part of the handover, I will shop here again ! Thanks guys

Date of experience: August 18, 2024

CH
5 out of 5 stars

Speed triple 1050s

Great motorcycle sales team I seen the bike i wanted online so i messaged and they got straight back to me with a px deal which was a very fair price and a few days later the bike was in my garage serviced and new mot and it looks mint and rides awsome so 10 out of 10 from me cheers guys

Date of experience: July 28, 2024

C
5 out of 5 stars

Second bike I have bought from this…bike deal

Second bike I have bought from this shop the change over was easy the bike was prepared to a brilliant standard. The guys in shop were xcellent. Thankyou.

Date of experience: July 14, 2024

SD
1 out of 5 stars

Rude and uninterested

The guy I spoke with was abrupt and rude. When I arrived he said ‘I’m on my own, what are you after?’ As I am just starting out my motorcycle journey I started to explain I’m doing my CBT next month and before I could continue any further he points and says ‘125’s are up there’. I’m not interested in 125’s, as I was about to explain I’m doing the CBT then the DAS straight after and will hopefully be concluded by August, so was looking at some options and gauging the prices of bikes. I enquired about 650’s, but he said ‘we don’t have any 650’s’. (There’s at least 4 on the website). ‘Best thing to do is go online and have a look’. Any other questions I tried to ask was met with ‘go on the website’. He was absolutely uninterested, useless and just plain rude. This was at 15:45 in the afternoon too, so not even as if I’ve gone in at closing time. I went after the school run and had my child with me who was interested in seeing what his dad was looking to buy. I will not be going here and spending my money, I’ll take it elsewhere to someone who has some manners and customer service skills.

Date of experience: June 24, 2024

MM
5 out of 5 stars

Purchased a GSX1400 from these guys

Purchased a GSX1400 from these guys via internet comms. Andy was'nt pushy, did'nt waffle and answered all my questions over the phone and email. Bike was delivered and described exactly as advertised. Easy transaction. hope to buy again in the future

Date of experience: April 30, 2024

pm
5 out of 5 stars

Purchase of BMW K1600 GTL

What pleasant experience that was! No stress, no hassle just a great friendly service the sale and purchase. Thank you guys. I will certainly recommend you in the future.

Date of experience: February 10, 2024

MS
5 out of 5 stars

Great customer service

This is the second motorcycle that i have purchased from Andy and his team. From the moment you contact Sheldon's you are in good hands. Once again the bike was turned out immaculate, and Andy even supplied a Givi back box which was not with the bike originally free off charge and saved me from buying one. Once again a big thank-you and i will certainly purchase another bike from you in the future

Date of experience: December 2, 2023

SD
5 out of 5 stars

Just bought a BMW 1300 S at the weekend…

Just bought a BMW 1300 S at the weekend from Sheldon motorcycles and was impressed with guys that run it. Friendly helpful and knowledgeable and come across as trustworthy. The bike was immaculately turned out serviced and ready to go on delivery (unlike some dealers) certainly recommend them to others.

Date of experience: November 27, 2023

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