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Review summary
Sell My Home | Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Thankyou so much to Sell My Home for selling my house in Coalville Leicestershire. The whole process was so easy and straight forward.
A very big thankyou to Scott Cave for working with me directly. You have dealt with every aspect of the sale and absolutely nothing was ever an issue. He always had time for me and helped me with even the smallest of details straight away.
I have bought and sold a few houses over my lifetime and I have to say Sell My Home are without a doubt on top of their game.
Many many thanks again for everything.
Robert Elliott
I never had much faith in estate agents.... then I met Wes Collins and he changed all that. From the moment I contacted him about a property he was selling, right through to him selling our own home, his expertise, support and dedication was superb. There was no overselling or ego boosting, just well researched information and years of experience.
Wes genuinely cares about the homes he sells and their owners. He was always there at the end of the phone with advice or just a bit of moral support no matter what time of day or night.
Wes works on his own, so he knows your home and he is the one to pass this on to potential buyers and I believe that made our sale so easy. You get a personal service at a fantastic price.
Our survey came back with a few issues and Wes was right there with us, guiding and even recommending tradesmen, which we have used and now recommed to others. Nothing was ever too much trouble for him.
We are now in a fabulous home which was undoubtedly down to Wes. A superstar in our eyes.
After several bad experiences with estate agents in the past, both buying and selling properties, Wes and Sell My Home made the purchase of a property much easier than I thought possible.
My previous experience has always been that estate agents tell you what you want to hear or are even outright dishonest (to the point of telling us that the conveyancers were wrong and they were right), as all they care about is getting the sale to go through and doing as little as possible.
Wes, on the other hand, was very communicative, very helpful, and completely upfront about everything.
His knowledge and expertise, as well as his close communication with other parties such as the seller’s solicitor and my own, helped ensure a quick and easy purchase, and resolutions to a couple of issues picked up in the survey.
After moving in, Wes has still remained very helpful in providing numbers for recommended tradesmen and professionals, communication with the seller when information was needed etc.
Wes is not only a true professional but a genuinely nice guy who is clearly passionate about his job and ensuring his clients are happy.
Thank you to Harvey who was crucial in keeping me updated throughout the whole process. He was always very quick to respond and deal with any issues along the way, as well as chasing other parties. Would definitely recommend to others!
I highly recommend the Sellmyhome service, clear communication with all parties and they stepped up when things got difficult with the sale.
As well as working in financial software development, I was also an IFA and mortgage advisor for nearly a decade. I've also bought and sold personally as well as developing a number of properties along the way - and my opinion on the traditional model of the Real estate industry was they take large fees, while providing little value or effort for the amount charged. Also, when things went wrong, as they often do, the service in most cases was very disappointing, both as buyer and a seller.
I did my due diligence on Sellmyhome.co.uk, asked a number of questions to Tom their head of sales and eventually signed up. In the case of this sale, I'd been quoted £4800 and £4650 from traditional agents prior. Tom also phoned around and got me a good deal on the home report, saving me around £100 on what was quoted from the others.
This sale wasn't easy and a number of things went wrong, but I was assigned an individual sales manager (Robbie in this case) who was with me through the sale process and went out of his way a number of times to get things done on time. When Robbie was on holiday, other members of the team stepped in, communicated well and did what was required as it happened. Any questions or concerns I had were answered quickly too.
The Sellmyhome business model and cost structure shows clearly the charges from traditional real estate agent business are extortionate for the service they provide.
I highly recommend the Sellmyhome service, clear communication with all parties and they stepped up when things got difficult with the sale.
Exceptional service. Professional, efficient, genuinely caring, a great pleasure to work with. I highly recommend the Sellmyhome team, the best estate agents that we've ever used and wouldn't hesitate to continue buying and selling with them. A credit to the industry. We saved an amazing £12,000.
After using a High St estate agent and the unsatisfactory patronising attitude shown to us I decided to research online Estate Agents.
I didn't go to the first online service advertised on t.v but looked who had the best customer service, success rates selling, marketing and post selling service. That company was Sell my home .com.
They have been helpful, friendly, reassuring and thorough from the start to completion.
I would recommend them to anyone looking for a professional but expertly run service!
Jo Cairns
At first, we were cautious about using an online estate agent to sell our home, but our fears were immediately put to rest when we spoke to the sales team.
We can truely say that we have never dealt with such a professional, respectful and competent business. We spoke to several members of the team and they all were polite and highly competent.
We were regularly updated on the sale of our home and we felt like we were their one and only clients.
Harry was our contact in the team and we felt that nothing was too much for him to do for us. He was polite, friendly and always returned my calls with an honest answer. We can not recommend him highly enough.
They sold our house for the full asking price within 3 days. The photographs they commissioned were stunning, the website gives clear instructions on what you as the client needs to do and if you get stuck, the team is more than happy to help.
They even sent gorgeous fresh flowers through the post as a welcome gift, which was a wonderful gesture.
We would have no hesitation in using Sellmyhome again especially as we literally saved thousands by doing so.
Helen & Andy
It took a long time to sell my property because of the style and location but the team never gave up. They were always ready to discus options and give advise as how best to market the property to it's full potential. The website photographs were good quality and being able to write my own details was a bonus because I could represent my property and the area with personal knowledge.
Everyone I dealt with, by telephone or email, were enthusiastic, positive and encouraging.
The service was also very good value and saved me thousands in commission fees.
I would recommend sellmyhome to anyone, and already have.
My thanks to all the team for great effort.
Excellent company, from start to finish, I would recommend Sell My Home to anyone.
Saved £3000 compared to local estate agents in my town !!!
I had an immediate response to the ads on rightmove etc, followed by lots of viewings (30+) and I then sold the house twice at very close to the asking price....SMH goal is to sell your house at the price you want quickly...However, I found other online agents did NOT operate in the same way (other agents encouraged me to advertise at below the price I wanted to attract attention? I assumed they didn't really care about the price I achieved, and that they just wanted their selling fees and a quick sale...not so with SMH
Sales completion was also well managed by Harry.
Just do it online, you don't need a business with a retail shop front to sell your house, and you don't need to pay silly fees either.
Well done and many thanks :)
Sellmyhome staff is a real pleasure to deal with, I was always kept informed and if for any reason I could not check my mails straight away received a call to notify me of new viewing request.
I would highly recommend sellmyhome to anyone who would like to avoid high commisions charged by High Street agents. All the staff at sellmyhome are really friendly and very approachable especially Tom and Gina who kept in touch with me during this process.
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