Review summary

Sell My Home | Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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RE
Thankyou so much to Sell My Home for…

Thankyou so much to Sell My Home for selling my house in Coalville Leicestershire. The whole process was so easy and straight forward. A very big thankyou to Scott Cave for working with me directly. You have dealt with every aspect of the sale and absolutely nothing was ever an issue. He always had time for me and helped me with even the smallest of details straight away. I have bought and sold a few houses over my lifetime and I have to say Sell My Home are without a doubt on top of their game. Many many thanks again for everything. Robert Elliott

Want to sell your home? Get Wes Collins on board

I never had much faith in estate agents.... then I met Wes Collins and he changed all that. From the moment I contacted him about a property he was selling, right through to him selling our own home, his expertise, support and dedication was superb. There was no overselling or ego boosting, just well researched information and years of experience. Wes genuinely cares about the homes he sells and their owners. He was always there at the end of the phone with advice or just a bit of moral support no matter what time of day or night. Wes works on his own, so he knows your home and he is the one to pass this on to potential buyers and I believe that made our sale so easy. You get a personal service at a fantastic price. Our survey came back with a few issues and Wes was right there with us, guiding and even recommending tradesmen, which we have used and now recommed to others. Nothing was ever too much trouble for him. We are now in a fabulous home which was undoubtedly down to Wes. A superstar in our eyes.

DD
The only estate agents I would recommend.

After several bad experiences with estate agents in the past, both buying and selling properties, Wes and Sell My Home made the purchase of a property much easier than I thought possible. My previous experience has always been that estate agents tell you what you want to hear or are even outright dishonest (to the point of telling us that the conveyancers were wrong and they were right), as all they care about is getting the sale to go through and doing as little as possible. Wes, on the other hand, was very communicative, very helpful, and completely upfront about everything. His knowledge and expertise, as well as his close communication with other parties such as the seller’s solicitor and my own, helped ensure a quick and easy purchase, and resolutions to a couple of issues picked up in the survey. After moving in, Wes has still remained very helpful in providing numbers for recommended tradesmen and professionals, communication with the seller when information was needed etc. Wes is not only a true professional but a genuinely nice guy who is clearly passionate about his job and ensuring his clients are happy.

Highly recommend

Thank you to Harvey who was crucial in keeping me updated throughout the whole process. He was always very quick to respond and deal with any issues along the way, as well as chasing other parties. Would definitely recommend to others!

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All reviews

544 total • Write a review

Showing 171 - 180 of 540 reviews
J
5 out of 5 stars

Friendly Genuine Service!

Great support throughout, and the seller portal was very easy to use. You do get what you put into it. I went for the cheapest package so of course expected to do a lot myself in terms of the viewings and chasing our buyer. This may not be for everyone, but if you are looking at going down this route then you should already be expecting that. If you are looking at going down the online agent route I honestly think you should seriously consider sell my home. I won’t be moving anytime soon, but if I were to then o would use them again.

Date of experience: March 10, 2020

c
5 out of 5 stars

Amazing service and excellent value

Amazing service and excellent value! Anna was assigned to manage our property and took care of everything from the initial listing and photos all the way through to memorandum of sale and completion. Having an individual contact made the whole process run smoothly and Anna was always on hand to chase things up when required. We actually had a buyer pull out at the last possible moment (3 months into the sale) so we had to start the whole process all over. We changed photos and took the property off the market and then back on for a 2nd time and nothing was too much trouble and didn't have any extra fees. I would highly recommend sell my home and will use again in the future.

Date of experience: February 7, 2020

U
5 out of 5 stars

Anna was the lovely friendly agent on the end of the phone!

I was so very grateful to Anna, and sometimes Harry, for the help, advice, patience and keeping in touch over the year it took from putting my place on the market to completion. I never met them, but it felt like there was a friend on the end of the phone. Anna was so sympathetic and supportive when my first buyer withdrew, and worked hard to get another buyer. Writing one's own sale report was interesting and useful, as you can add all the useful things that you have found while living there. And having the video tour was useful I think for potential buyers. The cost was so much less compared to street agents, so that was a bonus. But the best was the feeling of security with Anna on the case!

Date of experience: February 6, 2020

U

Uli

US

5 out of 5 stars

A very efficient and organized team…

A very efficient and organized team delivered all services as promised. I also recommend the account management product option.

Date of experience: February 3, 2020

LB
5 out of 5 stars

Ask for Felix

Outstanding service from start to finish. My account manager Felix was on hand not just throughout the time I was on the market but also during the post sales support as I opted into the ‘completion bundle’ which is highly advised. Premium service at a budget cost. Shame he supports Harlequins but other than that no complaints! Thanks Felix. Lloyd Barton

Date of experience: January 24, 2020

V
5 out of 5 stars

What a wonderful company and supportive…

What a wonderful company and supportive team! One often reads reviews and still questions whether they are making the right decision by going with a particular brand or company. I am one of these people, of indecisive and especially cautious with expensive purchases, I like to be reassured and reassured and reassured again. Well all I can say is that my family and I had the most amazing experience with this wonderful company. From the moment we first reached out and had the pleasure of speaking to a very understanding Robbie to the on-going support from what seemed like the whole team but in particular my account manager Sam. Once we decided, having be reassured for the umpteenth time to use Sellmyhome.co.uk over other traditional estate agents, the process felt seamless and uncomplicated. The professional team who came to under take the virtual walkthrough and images were punctual and polite. The edited photos were, in our opinion, exceptional and those who viewed always referenced how great the virtual walkthrough was. We’ve saved thousands of pounds and quite honestly it’s hard to understand what more the team could have done. You should all be very proud to be working for such a great business. If like me you need reassuring I honestly would look no further. You’ll save thousands, you’ll be appreciated, you’ll be respected and most importantly you’ll be understood. I’ve already passed over friends to use the business! Thank you to Will Clark and his team at Sellmyhome.co.uk

Date of experience: January 21, 2020

QB
5 out of 5 stars

Simply the best!

Sell my home provided a fantastic service when selling my home. My account manager Felix was always on hand every step of the way to deal with any queries I had and made the whole process smooth through. I would confidently recommend Sell My Home to anyone who wants to sell their house. Not to mention the thousands of pounds I have saved by avoiding the extortionate high street commissions. A personal big thanks from me. Quinlan

Date of experience: January 18, 2020

MJ
5 out of 5 stars

Sell my home

A very professional service from start to finish. Anna played a key role in facilitating our move and ensuring the process went smoothly. She was proactive and always communicated with all parties effectively. I would not hesitate in recommending sell my home.

Date of experience: January 17, 2020

LC
5 out of 5 stars

Easy, stress free and great value for money!

Harry, Anna and the whole team at SellMyHome were completely amazing throughout the whole process. Everything was incredibly simple, from arranging viewings on the website to contacting potential buyers. They gave me great advice when I needed and dealt all the awkward conversations if I didn't want to have them! I would definitely use SellMyHome again and recommend to anyone who wants to avoid higher agent fees. Such great value for money!

Date of experience: January 16, 2020

CC
5 out of 5 stars

Efficient Delivery

Efficient and friendly - was my experience with SellMyHome. From one call in the morning I had an appointment arranged for the afternoon. Superb level of efficiency delivered personably.

Date of experience: January 7, 2020

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