Sebright Property Management have been…
Sebright Property Management have been taking care of our property now for a while,they have been excellent, we have been more than happy with Sebright they supply a excellent service.many thanks.
4.4
Great
101 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Sebright Property Management receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
✨
Based on reviews, created with AISee what reviewers are saying
Thanks for resolving our issues
The issue has now been resolved thanks to Benn, who was helpful on all levels and fixed everything that was wrong. Everyone is a lot happier and content now.
** "Exceptional Service and Support…
** "Exceptional Service and Support from Sebright Properties!" :** "I cannot recommend Sebright Properties highly enough! From the very beginning, they have proven to be an incredibly approachable and responsive company. Whenever I've encountered a problem, they've always been there to listen and take swift action. Whether it's a phone call or an email, their team is always ready to help and resolve any issues that arise. Their dedication to customer service is truly commendable. If you're looking for a reliable property management company, look no further than Sebright Properties!"
Company trustworthy and efficient…
Company trustworthy and efficient .Bordercarpets contractor
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.sebrightproperty.co.uk
All reviews
101 total • Write a review
Showing 61 - 70 of 97 reviews
JW
I have found my experience in dealing…
I have found my experience in dealing with Sebright Property very enjoyable. Their communication is very good and they deal with any issues at the property promptly.
Date of experience: June 16, 2023
A
ASH
US
I would like to compliment Stuart on…
I would like to compliment Stuart on the job he has done over the last two months in managing our block in Northwood. The leak from the gulley on our roof had been plaguing us for three years and is now fixed. Well done, top marks.
Date of experience: June 14, 2023
SP
Frauds
These guys are frauds! They are the ones managing the blocks of flats where I own one of the flats. I've reported them issues which are impacting my property but are in their purview to fix (because they are external to my property) but they never bothered to fix them. Once they told me that they have arranged for a builder to fix one of the issues, but then no one showed up. Another time, there was an issue with my garage where the water was leaking into it, and when I reported it to them, they wouldn't care to respond back. I had to get it fixed myself. And when I ask them to deduct the cost from the next invoice, and wait for their response, they threaten me with a late-payment notice They send the invoices promptly but do not care to address any issues. They have also doubled the service charges in a matter of 1 year since they took over from the previous company. These are the kind of guys who don't want to do their jobs but want to make easy money. I'll probably take them to court at some point. Avoid them if you can (unfortunately I cannot) P.S. I see they've commented on my review that they do not find me on their system, but the very same day the manager sent me an email asking me to call back. They very well know who I am, I spoke to the manager couple of times in the past regarding the issues
Date of experience: June 12, 2023
I
IRG
US
UNPROFESSIONAL and LAZY > AVOID IF YOU VALUE YOUR SANITY.
I'm a leaseholder in Northwood who's had the worst service from Sebright Management Company for the past 18 months. (Trustpilot has asked me to remove the name of the person but he is the director of his company). He is unprofessional, provides poor service, acts in breach of the terms of his contract, no response to emails except "I'll take a look and get back to you". Good luck if you do get a response for the information you've requested! - I'm STILL waiting for a response to my email dated 30/12/21- which is one of many that needs a response. My account went into arrears in Feb 2022 because he didn't forward the information requested within 30 days, as he is required to do so under section 22 of LTA rules. Despite repeatedly asking him to provide this information, he's ignored this and my account continues to remain in arrears until he does respond to my emails. He then had the audacity to add a late payment fee to my account and threatened me with legal action. Good luck with that Sebright. Whilst you fail to uphold lawful procedures and fail to provide information requested, you can't take legal action against me. I've asked the director of Sebright to forward a copy of his Complaints procedure so I can file an official complaint about his poor service to date. And...I'm still waiting to receive that. No surprise! I must send him a final reminder...failing which I will have to contact ARMA and file a complaint directly with them. Don't waste your time or your money with this company. AVOID IF YOU VALUE YOUR SANITY.
Date of experience: May 19, 2023
pg
A nightmare to come true company
A nightmare to come true company... Wonder why all over sudden they decide to use Trust pilot... - Good luck if the director does return your calls or respond to your emails after you signed the dotted line... - Unprofessional 101%... - Charges penalties for late payment even when you ask him to update the records years ago... - Has cowboy contractors... - False promises with his favourite word "I shall get back" If I continue further I am sure even the internet will be a spaghetti so i'd rather stop here... Just an update typical of Dierector.. Asked me to withdraw my honest review... Since then he stopped responding to my emails as you would see for other negatives left He actually handed a one month notice to a contract that I have never seen... The 13 directors he refers to should have provided a positive feedback right? Good luck to anyone using SE Bright the future will never be SE .....
Date of experience: May 12, 2023
JT
I moved into my flat 8 months ago and…
I moved into my flat 8 months ago and have had a great experience with Sebright so far. It’s always easy to get in touch with someone and staff have been friendly and helpful. We also had some major redecoration works completed recently and I’m so pleased with the results. Highly recommend!
Date of experience: April 14, 2023
RR
I would like to thank Mani Gujral for…
I would like to thank Mani Gujral for the excellent service which has been provided over the last year. Mani is always helpful and always shows a willingness to help. Last year we had issues with bills and payments over 2 flats. Mani was very thorough and very helpful, always available to listen to our queries and to resolve. I am happy to say with Manis help now everything has been sorted. Thank you Mani for all your help.
Date of experience: April 14, 2023
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.