Review summary

Scrap Car Network is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

AK
Seamless experience

They arrived on time, paid within a day (the agreed amount) Thank you. Would use again.

D
Very easy and efficient service

Easy to obtain quote and book a pick up time. Chap that cam to collect called me 1 hour before he was due to arrive, and arrived on time. Very nice man, gave me the relevant paper work and hooked up car and left. A very good experience, even if I was sad to see the car go !!

Excellent Service from start to finish

Excellent Service from start to finish. Received quote on line & accepted. Booked collection, recovery firm collected car from my home. They were. Very friendly & efficient, advising me to complete log book to provide to DVLA. 3 hours later the money was in my bank. Very easy & stress free.

JA
On time,very friendly

On time,very friendly, paid same day excellent service 👏👍

Company details

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All reviews

1,000 total • Write a review

Showing 31 - 40 of 996 reviews
RG
5 out of 5 stars

Very friendly and so easy to work with

Very friendly and so easy to work with. Whole process was straightforward. Very happy with the amount i got. I have recommended them to friends

Date of experience: July 1, 2025

CD
5 out of 5 stars

Thank You

I sold my car through global ardour recycling limited and found it a very easy and reassuring process being my first car too. Dan Pilkington kindly helped me and answered any questions I had in a timely manner. Pick up was fast and well organised too with my payment being received within less than a day. I would highly recommend to anyone looking to sell their vehicle for a good price at ease.

Date of experience: July 1, 2025

MJ
1 out of 5 stars

I've tried

I've tried, messaging twice, emailing twice and contacting them on Facebook, I have had no response!

Date of experience: June 29, 2025

MS
1 out of 5 stars

I had one of the worst customer service…

I had one of the worst customer service experiences with this company. I was left waiting for over 5 hours, with zero communication or updates. That kind of disregard for someone’s time is completely unprofessional and unacceptable. Not only was the delay excessive, but there was no apology, explanation, or effort made to make things right. If this is how they treat customers, I won’t be using their services again — and I wouldn’t recommend them to anyone who values their time or expects even basic courtesy. Do you think people’s time is worthless? Because that’s exactly how you made me feel. Sitting around for hours, rearranging my entire day, only to be met with total silence. No apology. No urgency. Nothing

Date of experience: June 28, 2025

FM
5 out of 5 stars

Kept me informed of progress on coming…

Kept me informed of progress on coming to pick up car. Very professional. Very friendly whilst charging battery. Excellent service. Would use again.

Date of experience: June 26, 2025

S
5 out of 5 stars

Disposal of late husbands estate

Contacted them after I had to dispose of my late husbands 2 cars, it was a very easy process to do, collected as promised by a very nice and helpful driver. The money for the cars was in my bank within 12 hours. I would certainly recommend them to anyone.

Date of experience: June 26, 2025

MS
5 out of 5 stars

Can’t recommend them enough!

Quick and easy to find Scrap Car Network online and to book my Saturday morning collection. Great communication! They arrived early on my chosen morning leaving me with the rest of the day which was brilliant. So friendly, took less than 5 minutes for the hand over and money in my bank account on the Monday. Can’t recommend them enough!!

Date of experience: June 26, 2025

PM
5 out of 5 stars

Easy to organise.

The whole experience was organised and carried out efficiently. Very happy with everything.

Date of experience: June 25, 2025

RM
5 out of 5 stars

Really easy to sort out got the price…

Really easy to sort out got the price in seconds money went in the bank fast to highly recommend

Date of experience: June 24, 2025

TH
5 out of 5 stars

Quick pick up communication excellent…

Quick pick up communication excellent and very helpful with the paperwork money in bank next day.

Date of experience: June 24, 2025

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