Well planned holiday with good trips
Well planned holiday with good trips. Excellent food and staff service
4.1
Great
407 reviews
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Review summary
Scenic Luxury Cruises and Tours - UK receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Best holiday
Great in every department. Will do it again. Amazingly good organised.
A great holiday company.
All inclusive holiday very good. No hidden costs. The variety of tours was excellent and the quality too of a high standard. We have no hesitation in recommending Scenic.
We found the cruise disappointing and misleading
We found the cruise disappointing. The staff were all lovely, polite and helpful, the room was kept clean and tidy and it was well organized. The food was good. The guides were all excellent. However pictures in the brochure were misleading. We only "cruised" for one afternoon where we could see the scenery we mostly travelled at night. Our cabin was also above the engine room and the bed actually shook at night. We thought we were booking an up market luxury cruise but it honestly felt more like a holiday camp. The photo in the brochure shows a couple at a table with space all around being served by a waiter. We were all crammed into the dining area with so little space you could hardly walk between the tables.
Company details
Information provided by various external sources
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Contact info
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Website
www.scenic.co.uk
All reviews
407 total • Write a review
Showing 191 - 200 of 403 reviews
MA
Loved everything being included and…
Loved everything being included and staff were amazing
Date of experience: September 30, 2024
JO
Wonderful in every respect
Everything is first class
Date of experience: September 30, 2024
DB
Wonderful experience
Fantastic staff, food and organisation
Date of experience: September 30, 2024
JW
Scenic Danube in Depth - A superb experience
Scenic provided a superb experience on the river cruise I was on. The service provided by the staff at all levels was excellent-friendly, knowledgeable and going out of the way to cater to any request or query. The management of the excursions, onboard entertainment and variety of activities was flawless. Onboard facilities and cleanliness were great. The food onboard was exceptional and I personally enjoyed the way that the menu reflected the regions we traveled through, including wine pairing. The evening briefing was always informative and interesting and any changes to schedule created by changes in the weather and river levels were made with as little inconvenience as possible. The only area that could have been improved was at the airport on arrival where the organisation of the greeting staff in charge of getting the groups to the coaches for transfer was very uncoordinated and information was scarce. Other than this small criticism I would recommend a Scenic cruise to anyone, I had a great experience and met people from around the world who were great companions too.
Date of experience: September 30, 2024
R
Richard
US
Really enjoyed our river cruise from…
Really enjoyed our river cruise from Lyon to Lyon. As always it was well planned, well organised, and the crew are really friendly and helpful. The choice of food is excellent and plenty of it. The excursions are varied with excellent knowledgeable guides. The fact the cruises are all inclusive makes them real value for money. We have been travelling with Scenic since 2010 and love their River and Ocean Cruises and the Land Tours we have been on.
Date of experience: September 30, 2024
LE
Scenic exceeded all my hopes and…
Scenic exceeded all my hopes and expectations.
Date of experience: September 30, 2024
CC
Great service and food
Great service and food, excursions really well thought out and well run.
Date of experience: September 30, 2024
JM
We always enjoy our cruises with…
We always enjoy our cruises with Scenic. The itinerary and excursions are always interesting, the meals on board are excellent and the staff are always helpful and friendly. Our cruise from Budapest to Nuremberg in August was no exception.
Date of experience: September 30, 2024
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