Review summary

Scenic Luxury Cruises and Tours - UK receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

MS
Well planned holiday with good trips

Well planned holiday with good trips. Excellent food and staff service

K
Best holiday

Great in every department. Will do it again. Amazingly good organised.

FK
A great holiday company.

All inclusive holiday very good. No hidden costs. The variety of tours was excellent and the quality too of a high standard. We have no hesitation in recommending Scenic.

We found the cruise disappointing and misleading

We found the cruise disappointing. The staff were all lovely, polite and helpful, the room was kept clean and tidy and it was well organized. The food was good. The guides were all excellent. However pictures in the brochure were misleading. We only "cruised" for one afternoon where we could see the scenery we mostly travelled at night. Our cabin was also above the engine room and the bed actually shook at night. We thought we were booking an up market luxury cruise but it honestly felt more like a holiday camp. The photo in the brochure shows a couple at a table with space all around being served by a waiter. We were all crammed into the dining area with so little space you could hardly walk between the tables.

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All reviews

407 total • Write a review

Showing 11 - 20 of 403 reviews
PG
5 out of 5 stars

A great trip with a variety of included experiences

A great trip with a variety of included experiences. The organisation in Japan was excellent and the booking process worked well.

Date of experience: July 12, 2025

A
5 out of 5 stars

The staff were absolutely fantastic

The staff were absolutely fantastic, smiles all round and led beautifully.

Date of experience: July 11, 2025

Cf
5 out of 5 stars

Very attentive staff who cannot do…

Very attentive staff who cannot do enough for you and who anticipate your needs and wishes.

Date of experience: July 11, 2025

BC
5 out of 5 stars

Everything

Everything

Date of experience: July 11, 2025

JH
5 out of 5 stars

Everything is included and the quality…

Everything is included and the quality is excellent.

Date of experience: July 11, 2025

s
5 out of 5 stars

Another Outstanding Scenic Experience

Scenic recruit exceptional staff. They are friendly, professional, efficient and respectful, anticipating guests' needs. The organization of outings is superb, with excellent attention to guests' needs. The restaurant offerings are of the highest order and the wait staff most attentive. This goes for the bar staff as well. All-in-all a life-time experience which lead us to book our next cruise with Scenic while on board.

Date of experience: July 11, 2025

SO
5 out of 5 stars

Everything was first class

Everything was first class we couldn’t fault anything our only comment is that there was no freshly squeezed orange juice available . Many hotels have squeezing machines these days we would have appreciated one on board we are fresh orange drinkers and squeeze every day there is no comparison

Date of experience: July 11, 2025

HC
5 out of 5 stars

Great staff

All the staff were friendly and helpful and would go the extra mile for you.

Date of experience: July 11, 2025

J
5 out of 5 stars

First class all round

First class all round. Friendly, attentive staff; food excellent and comfortable cabin.

Date of experience: July 11, 2025

ML
5 out of 5 stars

Just everything

Just everything, the food, service from cleaners, reception, waiters etc, everything was pristine clean. Just pure luxury

Date of experience: July 11, 2025

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