Rooms4u - Student Accommodation is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and poor quality.
Awful communication with customers, my partner tried getting a flat in the liverpool area spoke to the woman, the flat was for sale and my partner had sent a message in the morning to get the details for the deposit as it was still available and she had been communicating with the woman literally moments before, to then be ignored all day and informed all flats were sold. Disgraceful pick and choosing and i would not recommend using these ever. Do better.
Worst company ever. Left me and 8 other tennants in an electrically charged flood over night with no access to heat or electricity - and continued to BLAME us for calling the fire department- who then told us we could have all died via electrocution - constant mould throughout the home and no employee ever came to sort the issue. THEY LIE about completing jobs and when they are attending. THEY VIOLATE CONTRACT by entering the property unannounced. DO NOT LIVE WITH THIS COMPANY IF YOU VALUE YOUR LIFE AND OR QUALITY OF LIFE.
Booked in for a viewing and received email confirmation, ended up waiting outside the property for 30 mins, they were a no show. Office is supposed to be open until 5 pm but when I called up at 4pm the phone lines were turned off.
Overall a very good experience with the agency, they were on it and have a good variety of properties regarding locations, budget and style. Nat, at the agency has been really helpful with recommendations. She really understood what I was looking for and helped me with finding a place. Thanks for all!
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www.rooms4u.co.uk104 total • Write a review
Before moving into my property with rooms4u, I was faced with three days of having nowhere to stay due to my previous tenancy contract with a different company. I explained the situation to rooms4u and they helped straight away with my issue and were able to accommodate my issues right away. They were so helpful and never made me feel like a problem. They also responded to all of our emails and questions so quickly and helpfully. I’m looking forward to live with them this year.
I have been with rooms4u for second year and now third year they have been very helpful and informative, any maintenance issue is delt with efficiently the response time is really great. The landlords are really lovely and nice.
Natalie had been extremely helpful in the hunt for a house for my third year university accommodation. She has gone above and beyond to find everything I was looking for. Rooms4U has been a great experience!
Sam Harrison was particularly helpful in showing me the possible options and quickly sorted out a contract to suit my requirements. He was a huge help throughout the whole experience.
My experience with rooms4u was nothing but positive. They emailed me back very quickly and was given excellent service by one of their employees Sam Harrison. Sam made sure that I had all the information I needed and any questions I had at all Sam had the answer for them. He gave me details on various properties and ensured my experience in finding accommodation was seamless and efficient.
