Rooms4u - Student Accommodation is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and poor quality.
Awful communication with customers, my partner tried getting a flat in the liverpool area spoke to the woman, the flat was for sale and my partner had sent a message in the morning to get the details for the deposit as it was still available and she had been communicating with the woman literally moments before, to then be ignored all day and informed all flats were sold. Disgraceful pick and choosing and i would not recommend using these ever. Do better.
Worst company ever. Left me and 8 other tennants in an electrically charged flood over night with no access to heat or electricity - and continued to BLAME us for calling the fire department- who then told us we could have all died via electrocution - constant mould throughout the home and no employee ever came to sort the issue. THEY LIE about completing jobs and when they are attending. THEY VIOLATE CONTRACT by entering the property unannounced. DO NOT LIVE WITH THIS COMPANY IF YOU VALUE YOUR LIFE AND OR QUALITY OF LIFE.
Booked in for a viewing and received email confirmation, ended up waiting outside the property for 30 mins, they were a no show. Office is supposed to be open until 5 pm but when I called up at 4pm the phone lines were turned off.
Overall a very good experience with the agency, they were on it and have a good variety of properties regarding locations, budget and style. Nat, at the agency has been really helpful with recommendations. She really understood what I was looking for and helped me with finding a place. Thanks for all!
No description available yet.
Website
www.rooms4u.co.uk104 total • Write a review
Always go the extra mile, so helpful and so responsive. Could not recommend more highly. Always very incredible service whilst I was tenant and then I accidentally sent a parcel to my old flat a year after leaving and Rooms4u went and collected it and sent it back to me. Amazing service and so so kind! 5/5
Rooms4U is the best letting agency I’ve been with since moving to Liverpool in 2018. Currently living in a studio and have just signed for another property with them for next year as well. They deal with maintenance issues quickly and efficiently and go above and beyond by checking in with you once you move in, and have recently called to ask about the viewings I did this week. They truly care about their tenants, which is hard to come by, especially with students and young professionals. Highly recommend! And shoutout to Harvey for making the moving in process so much easier!
Lived with this company for 2 years now, always been quick to respond whenever there’s been an issue. Harvey in the office is really helpful and saved us when we all got locked out in a storm.
Getting great service from Rooms4u. I got a perfect room as they’ve promised. Everything going so good so far. I’ve been with them for 6 months now and If there’s an issue I get respond quickly. Especially Joe doing a great job. If there’s a problem I text him or call him he sort it in quick time. It’s like he’s available 24/7. Thank you very much guys really appreciate it.
I had a 10/10 experience with Rooms4u helping me and my friends organise our second year house for uni. Many of the people I spoke to really helped and guided the process making it very easy especially Harvey who showed me and my friends house and then helped me to set it all up was great worker for the company and this has made me recommend Rooms4U to all my friends - 10/10 can’t go wrong good pricing on houses and great staff
they were very helpful and the estate agents well all very nice. however, we had some issues in regard to deposit
We had a good viewing experience and were shown three varied properties within our budget. There was good communication after the viewings and very quick responses.
Rooms4u have by far been the best letting agency throughout my time at university in Liverpool. They took over a nightmare property I stayed at in my third year and completely turned my experience around. When we returned to Liverpool after graduating we specifically looked for Rooms4u properties as they are of good quality and the letting agents themselves are responsive and helpful. Specifically mentioning the people I have had direct contact with: Aaliyah, extremely pleasant, always helpful and replies on the same day pretty much all of the time. Karl, sorted out the aforementioned nightmare house and chased up a deposit I paid to a liquidated company and got it back for me, above and beyond. Greg, pleasant and fair, treats tenants with respect and keeps properties in good condition. Will continue to rent with rooms4u no doubt.
Lived in the Georgian Quarter for two years. Harvey helped us find a house both years, very helpful !
