Roof Stores

Fast and efficient service, got what I wanted.👍👍

Great service,fast delivery

Very helpful on the phone, easy to transact online, goods have been delivered in the promised time scale and the delivery driver was extremely helpful & unloaded our tiles to put them in a safe place in our absence. Very good experience with this company.

Got it early thanks

I have ordered online the slates for our garage roof; the transport was organised fast and delivery was on time, no complications at all. After a good and prompt service by roofstores, I am happy to recommend it as excellent.

Prices are competitive and delivery is quick. Would definitely use again. Thanks guys.

Very easy to order fast delivery i would recommend to anyone thanks for great service Terry.

Very quick delivery even at these tough times, Very well communication with company and delivery driver excellent communication on day of arrival, heavy parcel right to the place needed thank you.

Great communication and easy to deal with

Great service Well done

Twice I’ve ordered, we’ll tried to order materials. Twice they’ve since been out of stock. The reason for the 1 star review is that the first time, fair enough, it’s a mistake. However the item was readded as ‘in stock’ so I reordered. only to be told it was out of stock again. I can only say they’re doing it intentionally to sell partial orders.

Very good service and quick delivery. Selling stock online that is available unlike some other companies that take your money and then notify you they don’t have stock available and there is a long lead time. Real pleasure to do business with, thank you.

Sent goods to incorrect address , waited in two days then had to collect from depot. Advised but had no comment back. To confirm Roof Stores put the wrong address on the package that is why it could not be delivered

Past from person to person! 3 attempts to deliver a velux window and still not delivered. Paid someone to be on site to take delivery and to fit window and let down yet again!!! My project is now way behind and over budget i would not recommend using the company! I couldn’t be more annoyed and let down! Velux shaped hole in my roof and paid months ago… thanks roof stores 👍🏼

Accepted order and took payment, then immediately refunded as the item was not in stock. This was at least done quickly, but it still wasted my time.

I would deal with this company again, unfortunately they did not have stock on the items I wanted, but the staff were excellent dealt with my query quickly. Will trust this company again.

Ordered tiling battens off their website only to be told the next day they did not have the stock their website said they had. 2 stars given as they did promise a refund, though no money received yet.

Excellent service from the sales team when I rang them for a query, even arranging delivery at the same time Delivery was prompt within the 3 working day slot. Delivery drivers were great taking my delivery round the back for me

Inaccurate stock profile on website and inability to fulfil orders. I ordered roof tiles, fittings from roofstores.co.uk as sufficient stock for my job was showing on their website. I paid for the order in full and received an order confirmation showing delivery within 3 days. I then received an email informing me that the material required had been "double booked" meaning despite a) roofstores.co.uk showing the stock, b) me paying for the order in full, c) roofstores.co.uk confirming the order. ....I was still let down.

Website, clear and accurate, helpful over the phone, delivery was as discussed.