Excellent service and product
Excellent service and product
Ordered items online and got a confirmation email. The following afternoon a get an email (they couldn't be bothered to ...Read more
Delivery was quick, the wire mesh was exactly as described, would buy again without hesitation
First class service and a slight problem was quickly sorted
Excellent service and product
Excellent service,all round
Roof stores offered a good price, and good quality products even including delivery charges. Delivery was very quick. Very very minor issue with the courier labelling 2 of the 3 packages with the same number, which meant that there was confusion on one of the packages being "lost", which it was not. Overall very happy.
Was given wonderful and very honest advice by Ross McLaren. Clearly this is a very customer focused business, very impressed
Easy to order and turned up when they said, job done!
Very good service
First class service
Order was straight forward however when ordering battening I would have order a set amount and then repeatedly reorder nether delivery fee is expensive if ordering a small amount so it would be cheaper to go to your. Localsupplier
Easily ordered roof tiles online with delivery waiting 3 working days. Found a few were broken on arrival, an email or two layer and replacements are on their way. Great service. Any ask for more.
Great service and fast delivery thank you
Very good service and fast delivery
I thought the hip clips would be stainless , other than that purfect. Great delivery time. Thank you Roof store
I ordered over £1200 of roof tiles and spoke to the head of customer services called Ross McLaren and he promised me the items would be delivery on time but delivery arrived two days later. How can someone be head of customer services while not keeping up his promises. If you can’t delivery it then no points to promise it. I am very disappointed would never recommend this company. Those 5 stars reviews could be fake reviews.
Roof Stores are brilliant. I mistakenly ordered a green felt thinking it was black and my builder was putting pressure to complete the project. Roof Stores within days delivered the black roof felt - which looks wonderful. Thank you for your efficiency and understanding. Everyone I spoke to at Roof Stores was wonderful. I would highly recommend Roof Stores
I've used Roof Stores twice now and both times they have been excellent to deal with. Prices are good, delivery is good, and when a couple of tiles were broken in transit, Roof Stores replaced them with no hassle. Thank you for your excellent service.
Found some tiles, best price around, placed order, delivered within a couple of days, job done, all good!
I emailed what tiles i was after, they replied that they had them in stock so I ordered via the website. The tiles were delivered 3 days later, simple process, they kept me in touch with delivery date etc. I would defo recommend this company.
No fuss, fast service, and kept well informed by email to the delivery, highly recommend for everyone ...
Roof Stores were very helpful and responded constructively to my questions. We opted for the ISO super felt and the finished roof looks good. Even though we were working in late November on a cold day the felt was relatively easy to handle. Delivery was quick.
A good price and arrived pronto. Job done already. Thanks
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Reviewers consistently report positive experiences with Roof Stores. Customers often highlight service, delivery, good, great. A minority mention drawbacks around order, stock, tiles, ordered. Overall sentiment is strongly positive with an average rating of 4.4 stars across 446 reviews.